Round up #53: follow ups for missing archived items on Fire, typos in my new book…and was there a Black Friday sale on Kindle Fires?

Round up #53: follow ups for missing archived items on Fire, typos in my new book…and was there a Black Friday sale on Kindle Fires?

Follow up: missing archived items on the Kindle Fire

I wrote in an

earlier post

about how the Cloud tab for books on my Kindle Fire was not showing all of my archived items, when it had previously.

I tried some things on my own to fix it and to test it. I did a Sync

Settings Gear – Sync

I shut it down

Hold in the power button for a few seconds, choose Shut Down

but those didn’t restore it.

There were two more things I could try: deregistering and reregistering, and resetting the device to factory defaults. I didn’t want to do either of those without checking with Kindle Customer Service first.  I’ve deregistered and reregistered a reflective screen Kindle before without an issue, but I’d heard that downloaded items disappeared on a Kindle Fire when deregistered.

Well, today, I had some time to chat with Kindle Customer Service…and I needed to contact them anyway. My Kindle Fire has a scratch on the screen. It’s hairline, and about the size of a fingernail. It could actually have been a fingernail…my Significant Other tried Fruit Ninja Free (and didn’t like it, by the way). Both my offspring and I noted the sound of fingernails. However, it seems odd that the “Gorilla Glass” would be scratched by a fingernail…and it also seems like there should perhaps have been more scratches.

It’s also possible I scratched in some other way. I’m now using a sleeve that I really like: BoxWave Elite Leather Amazon Kindle Fire Messenger Pouch, Faux Leather Slim Protective Sleeve (Jet Black). It’s quite elegant and seems reasonably protective. I’ve gotten some good comments about it as well. Before I had it, though, I was putting the “naked” Kindle Fire in a pocket with a zipper…it’s possible I scratched it, but seems unlikely…I’m pretty careful.

Anyway, as has been the case before with issues before, Amazon is replacing it. Very simple…they gave me a place to print an address label, and I’ll probably have the new one Wednesday. I’ve never done this before, but I might keep the same name. :)

They could have just finished the conversation there, but the rep, Shivamruth, was very thorough, clear, and helpful.

I’d mentioned the issue with the archived books not showing up on the Cloud tab under Books.

We discussed it some. Then, under instruction, I deregistered and reregistered.

Yes, all downloaded items from the Kindle store were removed by doing that. No register/deregister dance with the Kindle Fire. That’s when people register a Kindle, download books, and then deregister it…with a reflective screen Kindle, you keep the local copies that way. That can be done to “share books”, but it’s also done by parents who don’t want their children to buy books…a deregistered Kindle can’t buy books.

The items I had sideloaded (just documents) were still there.

Deregistering and reregistering fixed the Cloud issue. All of my archived books appeared on the Cloud tab again…and on the Carousel again. I did ask if there was a way to remove archived books from the Carousel…not currently.

One interesting thing: I did not have to reenter my wi-fi network password…when deregistered, it did not forget my network. There’s an argument for resetting to factory defaults if selling the device or giving it away to someone not on the account.

So, the answer on the archived items not showing on the Cloud tab under books: register and deregister.

Settings Gear – More – My Account

Thanks to everybody who gave my feedback on this!

Follow up: typos in my new book

I’ll admit it: I did feel a “rush to publish” with my newest book

Love Your Kindle Fire: The ILMK Guide to Amazon’s Entertablet

I submitted the book to Amazon about five days after the Kindle Fire was released…and it’s the equivalent of about eighty traditional paper pages.

A few typos got through: that did earn me my only four-star review on the book so far.

I got to proof-reading on my own, and one of my readers, Marlene “Daisy” Spector, was kind enough to proof-read the book as well.

Don’t hold Daisy responsible for the current version: I didn’t integrate all of the suggestions…in particular, there were some formatting things that were difficult to fix, and I haven’t. Just minor things. For example , the first bullet in the Table of Contents is wrong on the Fire…but right everywhere else I’ve looked at it. I think I could fix it by removing some code, but I’m reluctant to do that. It’s probably a problem with the way the Silk browser reads the HTML code…I’m hoping that gets fixed by Amazon.

I’m also pleased that Amazon made it easy (if not obvious) for early purchasers to get an updated copy if they want. I contacted them, and they’ll be sending out an e-mail offering you a replacement. You may have gotten those e-mails before for other books.

I’d honestly say the fixes are minor. If you do get the replacement, that will wipe out any annotations you’ve made…highlights, notes, that kind of thing. Up to you. :)

Oh, and the book’s been doing very well! It’s been a #1 bestseller in two categories, and I’m pleased with its performance! Thanks to all of you who have tried it, and especially to those who have written reviews. It’s quite weird: three reviews have disappeared…I don’t know why. I asked one of the reviewers, and that person didn’t remove it. That was the four-star review, but I’d like to have it there…I haven’t asked Amazon about that yet.

Did some people get a Black Friday deal on Kindle Fires?

According to this

Amazon Kindle community thread

some people got a Kindle Fire for $123.38 (as opposed to $199) at Target on Black Friday…and Wal-Mart price-matched it.

This is per the

Gottadeal.com forum

and it shows authentic looking pictures of the price card and the receipt.

On poster on the thread was “shaming” Amazon for this, but my guess is (if it isn’t faked) is that Amazon had nothing to do with it. If it did happen, I’m guessing that store may be in trouble with Amazon…it wouldn’t surprise me if there had been an agreement not to undersell Amazon on the Fire. That can be done, and is done sometimes with electronics. That doesn’t mean that an individual manager at an individual store is going to do what they are supposed to be doing.

If buyers got the deal, that’s fine for them. I just thought you might hear about it and want to see the details. Oh, and Amazon would not be expected to price match that, since it wouldn’t have been an “advertised price”…in my opinion.

Update: Follow up: Mobile 1-Click

I meant to include this one as well. I also asked about Mobile 1-Click…that’s a setting you can turn off when you go to My Account at the Amazon website, and scroll down to Settings, 1-C lick Settings.

Shivamruth confirmed for me: that only affects purchases of physical items. If you turn it off, people can still buy Kindle books through the device. You have seven days to “return” any Kindle store book, so it’s not that big a risk, but I wanted people to be aware of it.

This post by Bufo Calvin originally appeared in the I Love My Kindle blog.

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14 Responses to “Round up #53: follow ups for missing archived items on Fire, typos in my new book…and was there a Black Friday sale on Kindle Fires?”

  1. Daisy Says:

    Thanks for providing me with my 15 minutes of fame, Bufo.

    Full disclosure: I was the first person to review your book. I wrote my 5-star review before I offered to send you my proof-reading suggestions.

    I’ve learned so much from your blog articles and your posts in the Kindle forum, I was glad I could do something for you in return.

  2. Tom Madsen Says:

    Hmm I thought Gorilla Glass was supposed to be pretty much unbreakable and wouldn’t scratch. I wasn’t planning on using a case for that reason. Maybe it was from the factory somehow…

    • Bufo Calvin Says:

      Thanks for writing, Tom!

      Yes, the picture of the Kindle Fire basically shows it in a purse with a key…on a bicycle chain. :) I figured it was pretty safe, and it might have been. As you mentioned, it could have been on it when I got it and I might not have noticed it at first. There was a specific incident that made me think I might have scratched it…except maybe that Fruit Ninja thing, and that seems unlikely.

  3. You can turn off 1-click purchasing just for the Fire « I Love My Kindle Says:

    [...] *Update: I’ve been informed that this only affects purchases of physical items on the Kindle Fire, not e-books. For more details, see this later post. [...]

  4. Archived books missing from Fire: is Amazon working on the Carousel? « I Love My Kindle Says:

    [...] Update: deregistering and registering (as Kindle Customer Service instructed me) again fixed it…and removed all downloaded books from my device. For more details, see this later post. [...]

  5. Daisy Says:

    Bufo,

    Very early this morning, I received an e-mail from Amazon CS stating that typos had been corrected in a book, I was asked if I wanted to receive the corrected version.

    The book wasn’t yours, however. It was Free Kindle Books and How to Find Them by Michael Gallagher. My immediate reaction was that Amazon had sent the e-mail message regarding the incorrect book. I don’t remember Michael mentioning in his blog that a corrected version of the book was being released.

    • Bufo Calvin Says:

      Thanks for writing, Daisy!

      I doubt they had that confusion…we submit them based on ASINs (Amazon Standard Identification Numbers). I do have a similarly titled book to Michael’s, but I’m guessing it’s just a coincidence.

  6. Liz Says:

    I’m also having problems seeing my Archive books on my Fire and am considering doing the deregister/register thing, but I wonder if all your apps also came back when you re-registered.

    I might just leave it as-is, though … I didn’t care for having all the books I’ve purchased in the past show up whenever I clicked on the cloud option. Some of them were a “well, it’s free – maybe I’ll like it” choice that might look odd to someone looking over my shoulder.

    • Bufo Calvin Says:

      Thanks for writing, Liz!

      Actually, the local Kindle store books were removed when I deregistered, but the apps were still there. I don’t know if they would have worked, though. It was nice not to have to download them again when I reregistered.

  7. Karen Smith Says:

    Hi Bufo,
    I am still a ways off from ordering a Fire, but researching and reading as much as I can. Thanks for your book (I will order when I order the Fire) and the sleeve recommendation. I see the rooCase recommended often, too. Also, I am wondering if you or your wife use a stylus with your Fire and, if so, which one? Have to get myself all set up, you know, with all the goodies!
    Thanks again! Karen

    • Bufo Calvin Says:

      Thanks for writing, Karen!

      I haven’t said I have a wife, by the way…just a Significant Other (which could be husband, wife, boyfriend, girlfriend, and so on). We aren’t using a stylus, but I’ve considered it. If I try one out, I’ll let you know. :)

  8. Karen Smith Says:

    I apologize.

    • Bufo Calvin Says:

      Thanks for writing, Karen!

      Oh, there is nothing for which to apologize. :) I’m not at all offended. I just like that people on the internet can be known by our words, and not by inherent characteristics, appearances, or many other lifestyle choices. For that reason, I don’t tend to use a gender descriptor, unless the other person has used it first.

      Consider it a quirk. :)

  9. Amazon Cyber Monday Deals Says:

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    [...]Round up #53: follow ups for missing archived items on Fire, typos in my new book…and was there a Black Friday sale on Kindle Fires? « I Love My Kindle[...]…

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