Understanding Whispersync

Understanding Whispersync

Choosing an EBR (E-Book Reader) based solely on the hardware is like choosing your phone company based on your phone.

That’s not always a bad reason. If you  want a particular phone and it can only be used with one carrier, sure, that’s going to influence your pick.

However, you should be looking at other things, too. Do they have the coverage? What are their plans like? How is their Customer Service?

While it’s weird to me to think of a piece of hardware I own as temporary, I have to be honest…it is. Believing that I’ll be using the same Kindle in my hands ten years from now would be naive. I still have my first Kindle, but I don’t read on it regularly.

So, I recommend that people examine what I call the “Kindle Service”. That’s what Amazon gives you outside of the hardware.

One of those services? Whispersync.

This requires that your device interact with Amazon’s server, which then interacts with another device on your account.

I find some confusion about that in the Kindle community forums, and that makes sense. There isn’t really a good equivalent for paperbooks. I think it’s worth going through it.

Let’s think about it as though you were doing this with paper, just to make the concept clear.

Pretend you’ve bought a hardback copy of, oh, War and Peace. It’s a beautifully illustrated coffee table version…weighing several pounds.

You also buy a paperback copy, which you leave in a drawer at work to read at lunch.

The first night at home with the hardback, you read fifty pages. When you get to work the next day, you want to open the paperback to the same spot and continue reading.

How would you do it?

In the real world, you’d probably just remember what page you were on…maybe write it down. You might deliberately try to stop reading at the end of a chapter, or some logical stopping point. You’d have some sense of how for you were into the book by the visual appearance of how many pages were on each side of where you stopped.

Now, let’s say there was a service like Whispersync for paperbooks.

When you finished reading that hardback at home, you’d call into the service and report what page you were on.

The person with whom you spoke would be in a central location…let’s just say Seattle. :) That person would call someone else, who would go into your office, and stick a bookmark in the paperback at the same place you stopped in the hardback.

Described that way, it seems ridiculously indulgent.

Well, that’s pretty much what Whispersync does.

One notable difference?

The equivalent of your hardback (let’s say it’s your Kindle) calls the central person for you.

Now, this may not seem like a big deal, but I use it frequently…albeit, a bit differently than this scenario. Let’s start with the equivalent of this one, though.

You read until page 50 on your Kindle.

Your Kindle communicates with Amazon’s servers about where you stopped.

Amazon communicates with your SmartPhone (the equivalent of the paperback) to tell it where you are in the book.

You open the book on your SmartPhone, and you can pick up right where you left off…without even thinking about it.

Does this work perfectly every time?

Nope.

What can mess it up?

There are those connections between your Kindle and the server and the server and your SmartPhone…that’s going to be one of the big causes.

For example, if you have the wireless turned off on your Kindle, it can’t make that call to the Amazon server. That means your SmartPhone can’t be told where you are.

That’s why syncing with Amazon can help.

On the Kindle Keyboard, Kindle (the $79/$109 model I call the “Mindle”), and the Kindle DX (I presume), you do

Home-Menu-Sync and Check for Items

Another issue is what location is sent to the server.

Obviously, the Kindle can’t update your location every time you read a word…that would be a huge battery drain on your Kindle. You also might accidentally move an extra “page” ahead…and you wouldn’t want that sent. What it sends is “furthest page read” (I think, personally, that should be “farthest”, but no biggie), not “last page read”.

That’s worth addressing in and of itself.

Let’s say a book has endnotes in it…you click a link on a page (if the publisher has formatted the book that way…that’s up to them) and read the note at the end of the book.

If the Kindle constantly set your “furthest page read” (FPR), it would mark it that you’ve read to the end of the book.

That does happen to people, by the way. I see that question quite a bit on the forums.

I think it sets your FPR when you: let the Kindle sleep; go to Home; or turn the Kindle off (but not, perhaps, when you restart it).

I’m not positive about those…I’m not entirely sure about the sleeping part. the Kindle would also have to sync with Amazon’s servers for it to be recorded and passed on to another device, of course.

My habit is to go to Home when I finish reading, so I can set that FPR. I’m confident about that one working.

So, if I read an endnote, I first hit the Back button to get back to where I’ve really read in the book. I never go to Home or let it sleep or turn it off with it at the end of the book, if I haven’t really read that far yet.

What happens if you do that?

You can contact Kindle Support

http://www.amazon.com/kindlesupport

and have them reset it. I’d love to have us be able to reset it ourselves, maybe at

http://www.amazon.com/manageyourkindle

but not yet.

I also think that Topaz format books didn’t do this properly. I say “didn’t” in the past tense, just because I haven’t been noticing Topaz format books lately. I don’t know, but I wonder if those are going away in favor of the Kindle Format 8 books. I don’t know that, though…just wondering.

Now, I mentioned I don’t do this quite this way. I don’t let Whispersync automatically set my place on another device…but I still take advantage of Amazon’s servers knowing my position.

You can turn Whispersync on or off by going to that Manage Your Kindle page

http://www.amazon.com/manageyourkindle

and clicking

Manage Your Devices

Under the list of your Kindles, you’ll see your setting choice.

You will typically want it on if one person reads the same book on two different devices. That’s the Kindle/SmartPhone scenario.

However, you should have it off if two people read the same book at the same time on different devices.

We do that in my house. The Kindle Owners’ Lending Library has an impact on that: I’ve recently finished Water for Elephants which I borrowed that way. My Significant Other has just started it, but we certainly could have been both reading it at the same time (my SO was finishing another book first).

Whispersync would have made that difficult…since it would keep setting our pages to whatever was the farthest page either of us had read.

I have, though, recently read The Hunger Games on multiple devices.

The only difference with Whispersync off is that, when I open the book, I hit Menu and then do

Menu – Sync to Furthest Page Read

That lets me control it…sync or don’t sync.

I don’t mind that extra step or two…it lets me read the same book on, say, my Kindle Touch, Wi-Fi only and on my Kindle Fire…while still letting my SO and I read the same book at different paces.

One more thing…Amazon says:

“With device synchronization on, your Kindle and Kindle Reading Apps will always sync your last page read. Synchronization will also keep track of any bookmarks, highlights, or notes that you add so you can view them on another device.”

I’m not quite sure about the last part. If you allow annotations back-up (which is typically done in Home-Menu-Settings), it’s going to back up your bookmarks,highlights, and/or notes…whether you have Whispersync on or not, I think.

I just tested this.

I made a note in Catching Fire (The Second Book of the Hunger Games) on my Touch.

I then did a sync on that device.

I opened the book on my Kindle Fire. I wasn’t as far on the Fire as I was on the Touch (I prefer reading on the Touch, although I’ve now read a big chunk of a book on the Fire: not as unpleasant as I thought it might be). I used the menu to tell the Fire to sync. It did that. It still doesn’t show my note.

My note did show at

https://kindle.amazon.com/

so it was backed up for me.

Hmm…at some point, I’ll test this more. I’m curious what happens if you create notes on two different devices that are in the same location in the book…and you have Whispersync active. Do you get two notes? Probably.

Well, that’s about it. :)

To summarize what I think is the most successful (but not always required) syncing sequence:

  1. Read to your desired position on device A
  2. Return to Home
  3. Sync with Amazon on device A
  4. Sync with Amazon on device B
  5. Open the book on device B. If you have Whispersync active, it should open to the same page. If you don’t, you can use the menu to sync

Hope that helps…

This post by Bufo Calvin originally appeared in the I Love My Kindle blog.

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14 Responses to “Understanding Whispersync”

  1. Linda Gilman Says:

    Thanks, B. Hey, have you had this problem on the Fire. When I type a name…or just type….quite often more letters start appearing. This doesn’t happen all the time…but on Facebook it happens a lot. It’s infuriating. Any thoughts? Linda

    • Bufo Calvin Says:

      Thanks for writing, L.! ;)

      Most likely, what you are seeing is the Kindle Fire’s autocomplete. If that’s the case, it’s trying to guess what word you are typing.

      There have been complaints about that. One of the issues is people who are trying to write in a foreign language.

      There is a setting on the Fire which is supposed to turn that off, but it doesn’t seem to work.

      Hopefully, we’ll get that fixed in a future update.

      • Linda Gilman Says:

        That’s what I thought, but there aren’t any words from which to choose. That’s the bothersome part. It just adds letters like: letttttttter……. kind of like the key is stuck (not). I’ll figure it out or call Amazon. They are amazing at getting back to you before you complete your request..:<)

  2. Barbara Gray Says:

    Need help with definitions:
    sync with Amazon–I’m assuming my Fire is doing that all the time…do I need to do something to make that happen?
    I don’t know about the Kindle Owner’s Lending Library….where do I find out.
    Why should I sync my Kindle with my computer?

    • Bufo Calvin Says:

      Thanks for writing, Barbara!

      Great questions…thanks for asking them!

      When you “sync” with something, you are synchronizing the two devices…making something the same. A line that shows up in some movies is someone saying, “Synchronize your watches.” That’s when they are planning coordinated action, and they need to make sure that everybody’s watch has the same time on it…if you are supposed to move in at 9:12 after the other person has removed the guard as a threat, you don’t want your watch to be relatively early. :)

      Your Fire likely synchronizes with Amazon when you turn it on (if the wi-fi is on and active). It may also do it periodically. However, I do prompt mine to do it. It’s not just going to do it all the time, because that would be a big (and generally unnecessary) battery drain.

      Here’s an example:

      Let’s say I get a new app from the Amazon Appstore, using my computer. It doesn’t appear in the Cloud tab of my Apps tab on my Fire right away…the Fire doesn’t know it needs to check to see if I have a new app. So, I can do

      Settings Gear – Sync

      and it will check, and then it appears.

      I was thinking about linking to my article one of my articles on the Kindle Owners’ Lending Library…here you go:

      http://ilmk.wordpress.com/2011/11/03/new-prime-members-who-are-kindle-owners-can-borrow-books-from-amazon/

      The key thing is that you need to both have a Kindle and be an eligible Prime member…there is an explanation of that in that post.

      With a Fire, it’s a bit different, but here’s one reason I have synced my Kindle to my computer…

      Let’s say I was reading a non-fiction book with illustrations…graphs or maps. Those are hard to see on my older Kindles. So, I want to view the illustration on the relatively big screen with color (which can be important for graphs). I would sync my Kindle for PC with my Kindle, so I was in the same position in the book on my PC…that way, I could read to where I want on the Kindle, then view the illustration on the PC…just by opening the book there.

  3. Pam Says:

    Bufo, I must be reading this too late in the day. I don’t see how, if you have a K3 and a Fire for example, and your S/O has an iPad reading the same thing on the same acct., you can keep the locations separate even manually sinking. If I read on K3, then sync, then read on Fire, then sync, how does Amazon’s servers know that when my S/O does a sync it has nothing to do with my location? Or does he just not sync and then all is OK? Aach!

    • Bufo Calvin Says:

      Thanks for writing, Pam!

      it may be late in the day, but you’ve got it. :)

      I read on multiple devices, but my SO (Significant Other) only reads on one. So, my SO just never does the menu command to “sync to furthest page read”.

      Edited to add: I decided I’d better make this a bit clearer.

      I have Whispersync set to “Off”. That prevents Amazon from automatically setting my place in the book. My place in the book only syncs when I request it by using the menu. I do request it…but my SO never does.

  4. Understanding Whispersync | How to get Free Kindle E books Says:

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  5. Kerry Says:

    Bufo, sorry this comment is not related to your subject, but I have a question for you. I have been receiving your blog on Pulse thru my Fire, up until a few days ago. Now when I access Pulse, none of my articles are refreshing. It is not a connection issue because all else is being received thru WiFi. I tried removing some items from Pulse thinking I may have too much on there, to no avail. Thought you may have a suggestion. This is my third Kindle – I’ve had one since first generation came out and have been an avid follower of your blog/books. All of the insightful info you have imparted over the years has been invaluable and entertaining. Thank you & Happy New Year!

    • Bufo Calvin Says:

      Thanks for writing, Kerry!

      Thanks for the kind words…I really appreciate it!

      You know, it had seemed to me my Pulse hadn’t updated this morning. It has now.

      I did have the Kindle Fire outside of my normal network for a while today.

      All I can suggest for now is shutting the Fire down and restarting it…hold the power button in until it asks you if you want to shut it down. Leave it off for a minute or so.

      If it still doesn’t work, let me know.

      Oh, and you’ve tried the “reload” button (round buttons, sort of like the recycle symbol) on the gray line for the blog within Pulse, right? I have…oh, fifteen or twenty blogs/feeds listed on three pages…I don’t think that’s stopped it.

      • Barbara Wood Gray Says:

        How do you guys use Pulse?

      • Bufo Calvin Says:

        Thanks for writing, Barbara!

        I use Pulse every day…it’s one of my favorite things about the Kindle Fire.

        I have it set up to bring me the Kindle blogs, for one thing. It’s a good central place to find them.

        I also track some other blogs/newsfeeds.

        It was interesting when I was able to set it up to track forums at Amazon…I’m not quite clear on which posts it retrieves yet. I’ll look at that in more depth later.

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