Robot takes down ILMK: human to the rescue!
I’m generally very positive about them. I can’t wait for my self-driving car (and we’ve made progress towards that in California).
Unfortunately, they do sometimes make mistakes…oh, probably not as often as humans, and they make different ones.
Today, a robot took down this blog, ILMK…and defamed me as well.
It was an anti-spam robot at my blog host, WordPress.com.
It was, honestly, disconcerting and disheartening….I didn’t know what I had done wrong, and I hadn’t changed anything. I’ve had a great relationship with WordPress for over three years.
The worst thing for me was that the website said publicly that
was no longer available, and that it had been taken down because I had violated their Terms of Service.
Fortunately, WordPress gave me a way to contact them (by response form), and I got an e-mail telling me it had been restored within a couple of hours:
Thank you for getting in touch.
Your site was flagged by our automated anti-spam controls. We have reviewed your site and have removed the suspension notice.
We greatly apologize for this error and any inconvenience it may have caused.”
I want to thank Andrys Basten of A Kindle World for sympathy, kind words, and advice.
Everything is fine now, and I’m back to my usual happy self.
This is the kind of thing that should be reviewed by a human before an action is taken, since it could really give people the wrong impression if they saw the site while it was down.
By the way, I have a hypothesis in this case, although it may just be that they changed the rules for the robot (or it changed them itself, if it’s a learning bot).
I saw that the sticky post at the top of my blogsite which links to current Kindles and apps had appeared in Flipboard. That post, which is not intended to go out in feeds, could easily trip a spambot, I think.
My guess is that someone intended to tweet some other post of mine, and accidentally tweeted that one.
To avoid that happening in the future, I’ve removed that sticky post, and made it a page in the blogsite instead.
Anyway, back to normal…whew!
This post by Bufo Calvin originally appeared in the I Love My Kindle blog.