BookScout app introduced…by traditional publisher
As I’ve written before, I think Amazon should get a lot more social on the e-book side.
Books should be as much a part of our lives as TV shows or songs. That’s going to be a bit controversial to say, I know. For many people, books (certainly some books) are an intimate, private thing. I recently wrote about whether or not it was good that strangers can’t see what you are reading when you are using an EBR (E-Book Reader).
However, in a world in which people freely share personal details that would have previously only been seen in their medical records, there are many folks who want to share what they are reading.
I think part of that is that we have to interact with and through technology so much that we want there to be a human side to it. If you had to sit down to spreadsheets for eight hours in a day (not that spreadsheets can’t be fun)
with no possibility of that time including human beings, you’d be much less likely to do it. If you can do a quick e-mail, chat, or even just see strangers on YouTube, it much more closely fits what we Homo sapiens are comfortable doing.
I’ve had those conversations with employers who want to block all access to the internet (and personal phone calls) when employees are working. In my opinion, that’s a huge mistake. If people consider their “personal lives” part of their work lives, and vice versa, they’ll spend a lot more time on work. If you spend half an hour a day at work on family and friends, I can pretty much guarantee you that you will spend more than half an hour a day on work when you are at home. If a company draws a hard and fast line, the employee may not want to spend any time at home on work.
So, if we want to be social while we are doing other things online, I think it’s natural.
Companies can work with that truth, and make book reading (and therefore buying) part of our social lives and vice versa.
Let me give you an example (that some of you will likely reflexively hate).
When I managed a brick and mortar bookstore, and especially when I was a customer in many of them, there would be times when conversations would begin in an aisle. One person might ask another person for advice on making a choice, or maybe say, “Oh, I love that author! Have you tried this one?” I’m sure that lifelong friendships (and romantic relationships) were begun that way.
Of course, you didn’t start taking to someone until you had checked out their body language to see that they would be okay with it.
What if, while you were shopping for a book on Amazon, you had the option to chat with someone else looking at the same (or similar, but that would be more difficult) book at the same time? That person would have to have chosen to be visible. Maybe you would see that there were two hundred people looking at that same book at the same time. Perhaps you could see where they were geographically located, and you might see them making comments (like overhearing them in a store). You could chose to privately or publicly chat with them.
You would see their screen names (like we do in the Amazon forums). If they wanted that to be their real names (I use mine), that’s fine, but it could be something else, which might indicate an interest in common with yours (“PlatypusOfDoomFan42″, “NutsAboutKnitsInMacedonia”).
I think people would spend more time hanging out at Amazon…just as they spent time (sometimes every day) in my brick and mortar bookstore.
Would there be risks? Sure. It’s easier to pretend to be someone else online for nefarious purposes. Might somebody spam you? You bet. It’s the exact same risks we have in the Amazon forums, and there are methods to report “abuse” which could be similarly used.
One way to do deal with that would be to have, as I have recommended, “circles of friends”…maybe “book buddies”? “Kindle Klubs?” that you have previously designated, and only see them.
That’s just one idea.
Random House, which has often led the way among tradpubs (traditional publishers), is releasing an app tomorrow called BookScout.
I think this was the standout quotation for me:
“The app is the culmination of months of work by Random House’s digital marketplace development group.”
See? A tradpub with a “digital marketplace development group”. While I suspect they may not be eating lunch at the same table as editors who have been there for decades
I think that’s a sign that some tradpubs will figure out the new market and do just fine.
It’s also important to note that this isn’t just an app about Random House books…it will include discovery for books from other publishers.
That’s another key point for me in business: you don’t have to eliminate the competition if you can grow the overall market. More people reading is good for Random House (as long as it maintains decent marketshare), even if they are sometimes reading books from other people. Social interactivity can increase the penetration of books into our lives…a “rising tide that floats all books”, so to speak.
Will I be using the new Random House app?
Nope…it’s Facebook dependent, and I don’t use Facebook. I have nothing against Facebook (the third largest country in the world by population), it’s just that I have this feeling it would be like taking on another full time job for me.
Amazon could increase discovery among Amazon customers…and all of their customers already are that.
What do you think? Are you going to use the Random House app? Is your reading experience already social enough, thank you very much?
Have you ever started a relationship (of any kind) with a stranger from meeting in a bookstore? Should Amazon have their own “bookstore clerks” who are available for live chat on the product pages? Feel free to let me and my readers know by commenting on this post.
Update: thanks to reader and frequent commenter Tom Semple for pointing out an error in this post which has now been corrected.
This post by Bufo Calvin originally appeared in the I Love My Kindle blog.
January 21, 2013 at 3:20 pm |
I probably wouldn’t use the app because it would take precious time away from actually reading. I have a very healthy list of books I plan on reading already and don’t need more suggestions!! I laughed at your spreadsheet example. I could get into a spreadsheet for 8 hrs with no interruptions very easily!
January 21, 2013 at 4:56 pm |
Thanks for writing, Pam!
Oh, I joyously remember entering 10,000 names, addresses, and phone numbers in one day! Seriously, I had fun and was proud of that.
January 21, 2013 at 9:25 pm |
I find it kind interesting that there’s such one sided interaction on this site. We interact with you individually, but we seem not to interact with each other, and I wonder why this is? On most other sites, there’s more interaction member to member than moderator to member. I’ve been trying to figure out why I seldom comment on the comments, and I think it’s because I feel somehow as if I’d be interrupting a private conversation. Or perhaps it’s just a function of the basic structure of the forum.
January 21, 2013 at 9:42 pm |
Thanks for writing, Lady!
It’s an interesting question, and it’s true, I don’t see much comment to comment interaction here. I suspect there are a couple of main reasons for that:
* Since this is a one-person operation, people do feel like they are addressing me personally, which is fine with me.
When you are seeing a comment on a site with many people involved, it doesn’t feel like that comment is directed at one individual
* I tend to respond to all the comments…I don’t quite do that, but it’s pretty close. That may also enhance that “conversation” feeling
* I think people correctly feel that this is a pretty small group. ILMK is a popular blog in the Kindle store, but it’s not like commenting on, say, CNET, where there might be hundreds of comments on one post
That’s all just me speculating, though…
January 22, 2013 at 1:43 am
It’s a shame that folks who only get the Kindle version of the blog can’t participate in the conversation. Maybe someday. I still get both the Kindle and e-mail editions.
Having taught literature at the HS level and reading at all levels, I have mixed feelings about book discussions. The typical teaching mode for elementary is to do a guided reading along with the students, pausing at specific spots to point out literary details. Then of course, there are always those discussion questions at the end. Of course, as soon as we were done with a story, the younger kids didn’t want to stop and do the discussion questions. They wanted to read the next story. I think perhaps they had the right idea. I still don’t understand why 2nd graders need to figure out “author’s purpose” or “theme of story.” I’d rather they just learn how to decode the words and enjoy the story and leave all those literary devices to high school where they used to be introduced.
Too many college classes, too many years of teaching, but I prefer not to be part of book discussion groups anymore. I”m with the second graders. Done with this one? On to the next!
January 23, 2013 at 7:02 am |
A small correction: app is called ‘BookScout’ (as in your title) not ‘BookScan’ (as in the post body).
I rarely visit Facebook and so this has no appeal for me. Like Pam above, reading time is the precious commodity, while discovering things I want to read is not even a miniscule problem for me.
Perhaps publishers think discovery is a key problem, but they are wrong: we only have so much time to read, and just because people aren’t buying a book, does not mean they don’t know about it or are not interested in it. Of course, BookScout is also a way for publishers to gather some metrics about ‘interest’.
I think ‘social reading’ features have a lot of potential but we’re still in the experimental stages with all of it.
January 23, 2013 at 1:35 pm |
Thanks for writing, Tom!
Thanks for that correction! I’ve fixed it now and credited you.
I was probably thinking of Nielsen BookScan, from the same people who do the Nielsen ratings for TV. I know I’d read about them in the few days before I wrote the post.
I think you are right about discovery…I know about a lot more books than I read! While that was always true, having two million titles in my primary book source (Amazon) is different from having perhaps tens of thousands in a brick and mortar store.
January 24, 2013 at 4:59 am |
since the other posters aren’t jumping up and down for a social app i figured I’d throw my thoughts into the mix
i have commented before that i wish Shelfari would integrate better with the kindle. besides hating double entry, i wish for that integration (or another platform) that is more social. right now the most useful and accurate suggestions i can access for recommended reads is Amazon’s recommendations! that is just silly! we have all (or many) of the pieces now- popular highlights, posting ratings to FB and Twitter, etc.i can’t wait to try this RH app!!! Thank you for telling “us” about it.
also, to chime in on Lady’s post: for whatever silly reason i feel like i would be intruding on a private chat if i tagged onto another’s conversation. one of the many things that make this blog my all time favorite blog (of any topic) is that comments are a dialogue between you and your fans.that seems personal to me.
January 24, 2013 at 2:30 pm |
Thanks for writing, Morgan!
I appreciate your take on dialogues between me and my readers in the comments! I would use the term “reader” rather than “fan”, since some commenters clearly aren’t.
I suppose oddly, I see this as personal as having an e-mail conversation with someone (although I am certainly aware of the wider distribution when I make a comment…I sometimes answer with information that the commenter clearly already knows, just for the benefit of those less well informed), even though it is often with people I am unlikely to ever know in another context.
I agree with you on Amazon’s recommendation system being limited. Right now, I don’t believe it looks at the ratings that we are encouraged to post, although I could be wrong on that. I think it looks more at purchases and possibly at visits (although I haven’t noticed Amazon recommendations changing after I’ve downloaded a sample).
Amazon could right now base recommendations on:
* Ratings we give books
* Purchases we’ve made (including authors, not just genres)
* On Kindle books, whether we finish the book or not
* Samples we’ve downloaded
* Items we’ve put on our Wish Lists
and a few other things as well.
I think that probably the best way to do it would be to do it in a manner similar to Netflix. They would look at your “likes”, and recommend books based on what other people with similar likes liked.
You indicate you loved ten books. Ten other people indicate they loved the same book, and those ten people also all loved an eleventh book which you don’t indicate you have read. Amazon recommends that one to you. That leverages the human reactions without having to understand why a specific person liked a specific book.
January 24, 2013 at 5:18 am |
update: wow!!! so this “app” is only for desktops right now. that means no fire, ipad, phone. i repeat “wow”. this is a great example of how tradpub misses the boat; I’m not convinced they get social media at all. i will never use this app in its current form because the only time i use a desktop/laptop is at work, where i couldn’t be on FB because it’s blocked.at home, why would i blow the dust off my laptop just to access this “app”? uggggghhhhh, so frustrating!
January 24, 2013 at 2:32 pm |
Thanks for writing, Morgan!
Interesting! I hadn’t checked that part of it out. I’m guessing a very significant percentage of people access Facebook on something other than a desktop, so you are right, it makes the targeting a bit odd. I might have waited to have a mobile app ready before releasing the desktop app.