Amazon adds Prime Music…for one device at a time

 Amazon adds Prime Music…for one device** at a time

Amazon has added another benefit to Prime…Prime Music! It’s a steaming (and, importantly, download) music service with a million songs. Eligible Prime members can listen to this music at no additional cost.

Here is the

press release

I’m listening to it right now on my PC (using a playlist…there are many of those), since I don’t seem to have it on my

Kindle Fire HDX (at AmazonSmile: support a non-profit of your choice by shopping*)

My device did update on June 6th to, so I’m surprised I don’t have it yet.

Naturally, I think this is a very positive thing for Prime members (only currently in the USA and Puerto Rico)…it’s more for no more cost.

However, I do look for questions people will have and comments they’ll make.

Looking quickly over the Help pages, I found this:

About Prime Music and Multiple Devices (at AmazonSmile)

As I read this, you can only steam Prime Music to one device on the account at a time**. That’s going to bother a lot of people, who have many devices on the account. If you are already streaming music and you try to do it on another device on the account, the Help page says:

In this case, the device that first notices that Prime Music is already playing on another device pops up a message asking if you want to start playback on that first device, and stop playback on the other device. If you stop playback on the second device, your personal playlist will remain paused, and won’t continue playing either your owned music or Prime Music.

I mentioned you can download the music: you can do that for up to four devices concurrently. So, if you plan ahead, you can have music on more devices…but people will find it inconvenient if, say, one sibling is streaming music for friends, and another wants to listen in their room…and music (even purchased music) on the device basically locks up.

I’ll have to research this more, but I certainly expect to use Prime Music.

In the mean time, here’s the main page:

About Prime Music (at AmazonSmile)

Oh, one more thing for now…there already is a Prime Music, although it is for the Russian market.

It won’t surprise me if people find that one accidentally looking for Amazon’s, which is at the link above (

Will this replace streaming services for some people? Yes…they don’t have all the contemporary music, but I think we may increasingly see people who are satisfied with the “backlist” in all media. There will be people who want and are willing to pay more for the latest buzzy content, but there will be others who are fine with music/books/videos which are six months or a year old. Eventually, I think that may have a real impact on the content industries and how they approach new releases.

Feel free to share your experiences and questions with me and my readers by commenting on this post.

Update: I’ve had a number of comments on this, and can give a quick response.

The Kindle Fire HDX is going to get an update which will make this appear on it (under Music, as I understand it). Some of you might have it; some (like me) may not have it yet.

I have been able to listen to music on my Samsung (Galaxy S4) and on my PC from the service while doing other things.

I’ll work more with this and post more about it later on. Generally, I’ve been pleased with the selection: I found the Beatles, Billy Joel…and a playlist of swing music which included In the Mood. That works for me…I showed it to someone else who was pleased with the contemporary music, even if it isn’t what we used to call the “Top 40”.

Update: okay, now my KFHDX has updated.

First, you can tell, because when you open the Music tab, you’ll see this:


I didn’t do anything special to get the Music folder to update to that. I had already tried syncing, restarting, and such, and none of that seemed to matter. It is an update to the app, not to the system. I didn’t see anyway to force the update.

Once it’s updated, you can tap the menu (three horizontal lines in your top left corner of the screen, and you’ll see Prime Music and Prime Playlists.

In Prime Music, you’ll see a lot of suggestions, from individual songs to Prime Playlists and more. Just to give you a sense of what’s available, here is the list of the albums showing on the home screen for me:

  • Random Access Memories (Daft Punk, 2013)
  • The Heist [Explicit] (Macklemore & Ryan Lewis 2012)
  • Greatest Hits (Journey, 1988)
  • Unorthodox Jukebox (Bruno Mars, 2012)
  • Uncaged (Zac Brown Band, 2012)
  • All the Little Lights [Explicit] (Passenger, 2012)
  • The Lumineers (The Lumineers, 2012)
  • Love in the Future (John Legend, 2013)

I think I’m going to tend to use Prime Playlists more often…that’s more like Songza, which is (or was?) my music app of choice.

If you tap where it says All Playlists at the top, you can choose first to either see Categories (default) or Genres. Under Categories, you have:

  • All Playlists
  • Recommended For You
  • Moods & Activities
  • Artists

The recommendations seemed okay for now…right now, I’m listening to “Crushing it: Classic Rock for Ruling”. It’s starting with Eye of the Tiger by Survivor…and yes, the lyrics automatically show up on on the screen (you can hide that if you want).

As far as I can tell, you do need to add a playlist to your library before you can play it. I haven’t downloaded it, and that’s not necessary to listen to it when you have a connection.

Going to Moods & Activities, you get the categories of

  • Happy & Upbeat
  • Rlaxes & Laid Back
  • Work, Study & Reading
  • Energetic & Fast Temp
  • Hard & Heavy
  • Party Time & Entertaining
  • Family & Fun

I checked Family & Fun: one Playlist was Kids’ Classics, which ranged from Tom Smothers singing Helping to Julie Andrews with Supercalifragilisticexpialidocious to Rubber Duckie by Ernie (from Sesame Street).

Switching to Genres, I get

  • Alternative Rock
  • Blues
  • Broadway & Vocalists
  • Children’s Music
  • Christian
  • Classic Rock
  • Classical
  • Country
  • Dance & Electronic
  • Folk
  • Hard Rock & Metal
  • International
  • Jazz
  • Latin Music
  • Miscellaneous
  • New Age
  • Opera & Vocal
  • Pop
  • R&B
  • Rap & Hip-Hop
  • Rock
  • Soundtracks

You can also search for individual songs and albums…when you search at the top of the screen, click the dropdown under Search Results, and choose Filter, then Prime Music only.

Prime Music is also obvious: instead of having a price, it has an Add button.

Once I’ve added a Playlist on my Fire, it’s also available on my Galaxy S4 SmartPhone (in the menu under Library and Playlists).

As a test, I downloaded a playlist to my phone, and tried to play it with Airplane Mode on…no problem. Both devices were playing at the same time at first…so I had Working for the Weekend (Loverboy) in one ear, and I Put a Spell On You (Screamin’ Jay Hawkins) in the other (from the Halloween Party Soundtrack playlist) in the other. While I do like it like that (yes, I really am a “multi-tasker”) 😉 it was interesting. It stopped playing on my Fire, and maybe a minute later, it told me it was “Unable to stream your song at this time…Please try again later.” It also told me “Song Not Available”.

I then started a Playlist I had previously downloaded to the Fire (not from Prime Music), and as it said above, it wouldn’t play at first…but then it did start playing in twenty seconds or so.


If you have questions let me know.

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* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

36 Responses to “Amazon adds Prime Music…for one device at a time”

  1. Alison Says:

    I can’t figure out how to use it on my cell phone. I have amazon mp3 and no option for any other music app. It won’t pull in the prime playlist I just did on the computer and I can’t find the prime playlists on my phone app.

    • Bufo Calvin Says:

      Thanks for writing, Alison!

      Once I updated my Amazon music app on my Samsung it was all available to me. 🙂 That includes the playlist that I saved on my PC.

      • Alison Says:

        It was weird. I updated my app this morning and it just updated amazon mp3. Everywhere I went online just kept calling it that, so it seemed up to date. Just now my phone told me it had updated my app again and it is now called Amazon Music and it works.

      • Bufo Calvin Says:

        Thanks for writing, Alison!

        Yeah, it looks to me like Amazon has to push the update to the tablets…updating the old app may not do it on those (although it worked on my phone, but I think that’s really a different app).

  2. Helen Burns Says:

    I just used this on my Kindle Fire HDX, Very cool. Now I need tiny speakers! thanks, Bufo, for the heads up.

    • Bufo Calvin Says:

      Thanks for writing, Helen!

      You should be able to hear it without speakers…there are built-in speakers in your Kindle Fire HDX. If you just turn up the volume (physical buttons on one edge of the device), you should be able to hear it.

      It will also work with headphones, and sure, you can plug in a speaker if you like. I have this one:

      Marware UpSurge Rechargeable Mini Speaker with 3.5mm Headphone/Audio Jack, Fuchsia/Pink
      at Amazon Smile

      which has some nice features.

      I also just double-checked: it works great mirrored with my Fire TV! With the Kindle Fire in landscape mode, it makes a very nice sing-along machine. 🙂

  3. Zebras Says:

    I use the Cloud Player on my PC at work. And I added two playlists, and it showed only one, and then the songs on the other showed up in recently added, so I think they have some kinks to work out, but its definitely a nice surprise, even if its only 1 device at a time.

  4. Zebras Says:

    I think I already have to correct myself. I added a playlist and I added an album. that’s why they appeared differently.

  5. Judy Schechter Says:

    Hi Bufo, when I heard about Prime Music I was very excited, but I’ve encountered some problems. 😦
    First off, when I tried to view the music and play lists using Silk a pop-up message said that Flash was required. Are you kidding me? Adobe Flash isn’t even compatible with Kindles. O.K., so then I launched my Dolphin browser and was able to see all of the available music. There’s really a great selection! So I added a bunch of Prime Music to my music library, but when I closed Dolphin to check my email THE MUSIC STOPPED! Am I missing something here? All of the music apps I have, such as Spotify and Pandora, allow me to listen to the music even after leaving the app to do other things on my Kindle. And here’s the thing that bothered me most: apparently you can only download the music if you’re using an android phone/tablet that has the Amazon music app installed. So what, I’m being punished for having an Amazon Kindle Fire HDX and not an iPhone? Since I’m not really that tech savvy I’m hoping that I am missing something here!

    • Bufo Calvin Says:

      Thanks for writing, Judy!

      Wait for your Music app to update…then you should be fine. Interestingly, I was also able to go to Silk and play it, but I’ve probably installed the Flash player at some point…the older version is compatible with the Fire, it’s just not part of Silk. I don’t use Silk very often…Maxthon is my browser of choice, although I also have Chrome on my Fire.

      I don’t think you’re being punished…just premature. 🙂 Probably your music app on your Fire hadn’t updated yet: mine hadn’t until this evening.

  6. Judy Schechter Says:

    Hi Bufo, it’s me again. 🙂
    I figured I must be doing something wrong so I went to the music tab on the Kindle fire itself thinking that might work, but alas, it did not. HELP!!

  7. Becky from Iowa Says:

    How do I access this ON my Fire HDX? I went directly from my notification email to the website, supposedly added a number of albums to My Library, but for the life of me can’t find them thru any of my menu options on my Kindle. HELP! 🙂

    • Bufo Calvin Says:

      Thanks for writing, Becky!

      Has your music app updated yet? You’d be able to tell…there is a big splashscreen when you first go in.

  8. Helen Says:

    I went to music on my Kindle fire HDX and it came right up. Make sure your WiFi is on and you may need to check for updates.

    • Bufo Calvin Says:

      Thanks for writing, Helen!

      I had done that, and it didn’t work for me until Amazon pushed the app to my Fire, apparently. I think it’s a question of patience… 🙂

      • Helen Says:

        I think you are right! You still beat Amazon in notifying me. I receive their email announcing the feature after yours. 🙂

      • Bufo Calvin Says:

        Thanks for writing, Helen!

        Yes, but I couldn’t get a package to you in two days. 😉

  9. Helen Says:

    Also, you need top tap the menu icon on the upper left and you should see prime music. Don’t forget your May day button, they’ve been great for me.

  10. Judy Schechter Says:

    I’m with you Becky! The music seems to just show up on Amazon’s website and not under the music tab on the device itself…

  11. Edward Boyhan Says:

    I suspect the single device streaming restriction may be due to Amazon’s contracts with the music publishers.

    They have been unable to come to terms with UMG one of the largest publishers. Only older titles are present. One of my favorite artists: Linda Ronstadt wasn’t on their list.

    Still, its probably better than Pandora (no ads for one thing).

    I didn’t see anything different under music on my KFHD 8.9. I went searching for an app in the app store, and came across “Amazon Music” a free app that mentioned Prime Music, but when I went to install it, it said it couldn’t because I have an incompatible device.

    I went to Prime music web site, and asked to add a song to my library. Did it; went to play it; got a quick message about needing Flash, then a message saying unable to play it at this time. I was using dolphin browser — then tried silk that went to a dialog asking me to launch Amazon music app and then it went to a standard Amazon “not found” page. BTW when searching in prime music found several Ronstadt albums — don’t know why she wasn’t on the list.

    Does this mean that Prime music is not available to Prime members with older Fires?

    • Bufo Calvin Says:

      Thanks for writing, Edward!

      Taking your last question first, that answer appears to be yes.

      “If you’re searching for Prime Music on your Kindle Fire 2nd Generation, Kindle Fire HD, or Kindle Fire HDX, we’re working hard to deliver an over-the-air update to your device so you can enjoy unlimited, ad-free access to over a million songs.”

      Prime Music Help page (at AmazonSmile)

      You may be able to listen to it through a browser (I have done that successfully on my KFHDX), and just to clarify, I would change your question to say, “Does this mean that Prime music is not available to Prime members on older Fires?” rather than “with older Fires”, since it is available to you…just not through an app on that device.

      On your first point, yes, it would be due to licensing…and it is actually somewhat similar to the licensing for Prime video.

      • Edward Boyhan Says:

        Well I just checked: my KFHD8.9 (1st gen) has been updated! There are two changes in the update: Prime Music is now enabled via the music tab on the carousel page; and (an unexpected freeby :grin) they’ve updated the email app (I haven’t tried it, but Amazon says the layout is improved).

        Also now when going to the app store on my KFHD8.9, the Amazon music app does NOTappear (it used to appear, and when you went to install it, it said device was “incompatible”). It DOES appear in a couple of versions when accessing the app store from a PC. For the Android version, it says it will NOT work with KFHD, KF (gen 1), or for devices using older versions of Android. One of the apps is a free downloadable “Desktop Windows” Amazon Music Player app which enables Prime Music on Windows or MAC PC’s. I installed it, and is much improved over the Amazon Cloud Player,

        Having used both the KFHD and Windows Desktop apps, I can now definitely (:grin) say that Prime Music is lightyears ahead of Pandora.

        As to using Prime Music from a browser, there are problems. The Web page immediately alerts you that Prime Music requires Adobe Flash in order to work. The latest IE versions lockout Flash (save for a few Microsoft white-listed sites (of which Prime Music is not one)). This also means that Prime Music will not work at all on Windows Phones, or Windows devices running Windows 8 without a desktop (like MS Surface 2 tablet).

        Some Amazon support people have confirmed this, but have also stated that Amazon is “hard at work” with MS developers to bring Prime Music to Windows 8 “Metro”, and to Windows Phone devices. They stated that it is Amazon’s intent to be “platform agnostic”. No timetables, and their support on the MS side of things has been almost non-existent lately. Their PC reader apps are years old, and have not been well-reviewed.

      • Bufo Calvin Says:

        Thanks for writing, Edward!

        Right…when you are shopping from a Kindle Fire, using its onboard shopping, you won’t see apps which aren’t compatible with the device. I’m a bit surprised you saw it the first time, but maybe it doesn’t know about the app compatibility until the update…not sure.

        Your comments about Windows got me curious, so I just tried it on my ASUS two-in-one, running Windows 8.1…Prime Music worked fine in Internet Explorer 11.09.

      • Edward Boyhan Says:

        Maybe you were using IE in desktop mode (in which case that’s really Windows 7 with some enhancements)? It definitely does not work with my Lumia 920 smartphone, nor my MS Surface2 both of which have no desktop mode. On both devices web site says you need Adobe Flash, but there is no way to get that in those environments. I guess I’ll wait to see if Amazon ever develops an app for the “metro” environment.

  12. Tom Semple Says:

    Downloading will be a workaround for the ‘one stream at a time’ limitation.

    The first time I checked on my Fire HD, it didn’t show up. I checked later and now it is all there.

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  14. Judy Schechter Says:

    Hi Bufo, hooray 🙂 the music app on my KFHDX finally updated! Now I’m not having any of the problems I mentioned! This is amazing!! Another reason to love Amazon Prime!!

  15. Georgia Says:

    I have a Kindle Fire HD. Just received a long update from Amazon. Hoped to see Prime Music added. It’s not under the music tab. Went to (like the amazon video shows) from the Fire, but that does not help. Tried adding a prime playlist by PC into my library, it does not show up in my music library on the Fire HD. Maybe in another day or 2, Prime Music will be available on the Fire HD.

    Wish all these announcements would come out the day after Amazon has everything in place! It’s not something I have to have – pretty comfortable with Pandora and Slacker, but I want to see what all the fuss is about! haha

    • Bufo Calvin Says:

      Thanks for writing, Georgia!

      The update you got to the system is not the app update that gives you Prime Music. It should happen soon, though. 🙂

      Amazon can’t do the announcement after they have everything in place, because people don’t all get it at the same time. The people who get it first need to have the resources in place when they have questions, and once those Help pages are up, it’s going to get out anyway…

      I liked Songza, but am preferring Prime Music at this point.

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  17. Matt Says:

    How is it going to bother a lot of people. They are streaming on one device, but want to stream on another at the same time. Personnelly I only listen to one song at a time, I know I have two ears, but not been to many houses with two record players or radios or such in the same room before. Seeing your amazon account is for one person, it makes sense.

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