Archive for the ‘Brick-and-mortar bookstores’ Category

The same company will soon own the biggest bookstore chains in the USA and UK: is that a problem?

June 9, 2019

The same company will soon own the biggest bookstore chains in the USA and UK: is that a problem?

Barnes & Noble, the USA’s largest bookstore chain, is being purchased by Elliott Advisers Limited.

Barnes and Noble press release

The timing was interesting to me, since a Barnes & Noble just opened near me (indicating a certain level of commitment).

It’s in an upscale strip mall…the kind of place with a movie theatre with waiter service.

We visited it…the experience in the Amazon Books store was much better. Oh, the B&N has a lot more books, and a large selection of magazines…but the only time an employee approached me was when I accidentally walked up to an employee terminal rather than a customer one (it wasn’t really labeled obviously).

Another customer and I did the dance when we didn’t fit going opposite ways down an aisle.

I especially missed the information cards and stars at the Amazon Books store: there wasn’t much at the B&N to tell me about the books (including employees, as I mentioned above).

It felt somewhat like shopping at a grocery store.

It was clean enough and well-merchandised (I’m a former bookstore manager, so I tend to look at those things), but a brick-and-mortar needs to be more than that nowadays. Don’t get me wrong, I still liked going to a bookstore, but I think this one faces challenges to success.

In the not inconsiderable coverage I’ve seen on this deal, I haven’t seen people talking about this aspect: Elliott bought the UK’s largest bookstore chain last year, Waterstones.

From what I’ve read, they are doing a good job with the venerable UK chain, but it seems like more people would be worried about the same company owning both the UK and USA’s largest bookstore chains.

What people aren’t saying is the potential this has to impact the diversity of thought and viewpoint in the publishing business. Brick and mortar stores are still important to the success of tradpubbed (traditionally published) p-books (paperbooks). One reason for that is that people who don’t read a lot of books in a year prefer to give p-books as gifts, and I think they still tend to go to brick-and-mortars for that (although they also go to places like Costco).

While they may give local autonomy to book buyers, it’s very likely that some corporate philosophy will affect the selection (even in the case of a “hedge fund”).

If this was a TV or radio consolidation, I think we’d see concerns expressed. I don’t think legislators consider that bookstores have a big impact on people any more. It’s true that a lot of what gets purchased in a brick-and-mortar doesn’t have to do with public affairs…cookbooks and children’s books are likely a bigger proportion of the sales than they are with, say, e-books.

Still, I think it’s…interesting. I’m not particularly concerned about it: I do think brick-and-mortar stores don’t have the impact on public opinion that they used to have.

It just surprised me that it wasn’t more of a factor in the coverage.

What do you think? Barnes & Noble stock shot up in the wake of the announcement…is this what they need to thrive? Does it matter to you who owns Barnes & Noble? Do you care about this consolidation? Do bookstores affect elections and policy decisions? Feel free to let me and my readers know what you think by commenting on this post.

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Bufo’s Alexa Skills

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog

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Walmart starts selling e-books/Kobo EBRs

September 3, 2018

Walmart starts selling e-books/Kobo EBRs

I guess Walmart decided to party like it’s 2009**. 😉

Walmart has just announced a major initiative to sell e-books (both online and in the stores) and Kobo EBRs (E-Book Readers):

press release

This is no timid toe-dipping…it’s a full-on cannonball into the e-book, EBR, and not insignificantly, audiobook markets.

The really good news is that, contrary to what you may read at some sites, the e-book market is thriving. Reports you might see about reduced or slowing sales of e-books are, I think, for the most part a data error rather than a trend. Tradpub (traditional publisher) e-book sales may no longer be growing super rapidly, but that may be because of the large percentage of sales being made by non-tradpubs and by subsers (subscription services) including Amazon’s own

Kindle Unlimited (at AmazonSmile: benefit a non-profit of your choice by shopping*)

My mentioning Amazon here is, of course, deliberate. That’s the obvious competition here…and while it might seem like Walmart might do this just to go after Amazon, that doesn’t make sense. This doesn’t seem like a likely loss leader (really, how many people are going to use Walmart for the first time because of e-books, or make an e-book purchase and then be inspired to buy tire irons?), so I think they think they are going to profit on this.

There are really three parts to this at this point:

  • EBRs: Walmart has already sold e-book readers (and Fire tablets, for that matter)…this doesn’t seem revolutionary enough to justify a big promotional push
  • E-books: they are doing an interesting thing here with promoting purchasing giftcards in the store…otherwise, this is Kobo’s offerings. It’s really more of co-branding…or should that be Ko-branding? 😉 It wouldn’t surprise me at all if this was really Kobo’s idea. I think Kobo is getting more out of it (access to the mainstream American market) than Walmart is
  • Audiobooks: this probably the most interesting part of this, a $9.99 a month audiobook subser

You can see the details on all of this starting here:

Walmart eBooks

I’ve read through the audiobook conditions…basically, for $9.99 you can get one audiobook (which could be a considerable savings). Outside of that, you can piece buy more (at the regular price) or “top up” by buying three more “instant credits”.

I’m seeing this being presented in coverage as underselling Amazon’s Audible, which is $14.95 for a similar one credit.

However, Amazon gives you a lot of other benefits.

Also, if you don’t care about owning the e-books but just want to listen to them, you can have access to a lot more for a similar price to Walmart’s by joining

Kindle Unlimited (at AmazonSmile: benefit a non-profit of your choice by shopping*)

If you want to try this, you can. You can set up a free trial (like you can with Audible), and you’ll get a $10 credit towards an e-book or audiobook. Then, hypothetically, you could cancel. So, you can get a that $10 to try out a book (audio or e).

My bottom line on this? I think it’s low risk for Walmart, and I expect it to be around for a while. I think Kobo has taken on the lion’s share of the risk, but that this will probably work for them.

I don’t see much impact on Amazon…although I think they’ll have to consider dropping the Audible subscription price, at elast for an intro (after the free trial), even if it is only temporarily at the holidays. They could give that price only to Prime members, perhaps.

This could get some antiammers (Anti-Amazon folks…I just made that up) used to e-books, which might help in the long run.

What do you think? Will you download the app and get the free trial, just to test it? Do you think this will have much of an impact on Amazon? How about on Barnes & Noble? Feel free to tell me and my readers what you think by commenting on this post.

A couple of articles:

 

Join thousands of readers and try the free ILMK magazine at Flipboard!

All aboard The Measured Circle’s Geek Time Trip at The History Project!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

** While the Kindle was released in November 2007, it would really have been around 2009 that a place like Walmart might have made a big move into it…the 2007 holiday season was upon them too quickly, and you might wait a year to see how it went

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

The book(store) thief: when people stole from my bookstore

December 17, 2017

The book(store) thief: when people stole from my bookstore

During my morning Flipboard read, in part looking for articles to flip into the free ILMK magazine at Flipboard, I was intrigued by this

ELECTRIC LIT post by Jo Lou

The premise is that the author interviewed indie bookstores (well, presumably, people in them) 😉 about which books were most stolen. The author then says, “…with authority that there are three types of book burglars”.

I’m a former bookstore manager, and for me, the basic premise of the article doesn’t match my experience.

They start out by saying that it wasn’t like stealing gummy bears, and that which books people stole would tell you something about the “literary tastes” of the thief.

This makes a very big presumption that the person stealing is doing it for personal consumption.

While I’ll write about some instances which do suggest that was the case, I’m confident that the vast majority of the book theft in my store (I actually had more than one store…I didn’t own them, I managed them) was for simple resale for cash.

One disclosure first: my managing days were a long time ago. It’s possible that human nature and American economics have completely changed in the intervening years. 😉

So, how can I deduce that people were stealing for resale rather than to read them themselves?

Let me give you two examples of why I think so…you can draw your own conclusions.

Poacher Piles

We would find stacks of expensive (photo books, art books) laying on a shelf…maybe ten of them. I referred to those as “poacher piles” to my team. What would happen is that someone would surreptitiously pile the books up like that…then they would wait until the coast was clear between that shelf and the front door, and then take them and leave.

The books were not really thematically grouped…it was more about being expensive hardbacks.

What could they do with them?

Back then, you could get maybe 25% of the list price for a new, likely to sell hardback, from an unscrupulous used bookstore (which could sell them for 50%). For a $50 book, you could get $12.50. For ten of them, you could get $125…not a bad sort of theft.

We know that some used bookstores bought without checking that the sale had a proper provenance. While I was managing, we were having a major book convention coming to San Francisco (I was just south of there). The local police ran a sting on a used bookstore ahead of time, partially, I would say, to show they were making an effort.

They would sell the bookstore boxes of books…with the shipping labels on them for a different bookstore. Clearly stolen (although this was a sting, again).

As I recall, the owner actually just yelled out in the store: “I need ten copies of the new Stephen King book…somebody want to steal them for me?” Something like that.

Used bookstores were supposed to ID sellers…that one didn’t. Let me be clear, many used bookstores were undoubtedly ethical, but the ones which would buy stolen books weren’t hard to find.

One interesting stratagem which resulted in poacher piles. A person would come in, looking destitute. They would ask something like, “Where are your expensive books?” If a clerk went to help them and show them where they were (we wanted to help everybody), there would be another person in the store…in a three-piece suit. The second person was the actual thief.

The Purloining Professor

We had a regular customer, who we would see every few weeks. This customer was a professor at a local university. It would always be a sale of a variety of books…something which would make sense for a professor to buy (at least, in the popular imagination).

The professor would pay for them: no problem there.

We then saw a news story. The police had caught this same professor at the San Jose Flea Market (a big venue…lots of sellers) selling multiple copies of the same books. Again,  clearly stolen…and clearly being stolen to sell for cash.

How did the professor do it?

We had several stores in the area (I worked for a chain…note that the article interviewed indies, which can be chains, but I again disclose that my store may have been seen as different from a “mom and pop” or fan-owned store). The professor would visit one of them in the morning and buy books. The professor would take the books out of the bag. Then the professor would visit another one of our stores, with the empty bag and the receipt (probably hidden on entry).

The professor would then steal the same books from each of the other stores in the area. If stopped or questioned, the professor had a receipt for those books…hard to argue with that.

Also, it’s important to note: this professor was also a con artist. The “con” in “con artist” is short for “confidence”. We were confident that this was a “good person”…chatted with us, reliably paid us for books. We didn’t have a particular reason to suspect them of crime.

I think it’s hard to argue that those cases tell us very much about the literary tastes of the person stealing. It’s also sort of a business, meaning that they were a disproportionate percentage of the books stolen from us (our goal was 8% “shrinkage”…shoplifting, employee theft, and damage combined…I had heard that at the time, bookstores were the most shoplifted type of store, because of the easy sale).

One case of an attempted theft of something which appeared to me to be for personal use may be instructive here.

I noticed a young person with a magazine under their shirt.

I stopped them, and had them produce it.

It was a magazine with gay sexually explicit images. Very unlikely that was for resale: magazines weren’t worth much in a used bookstore, especially not current issues. The person stealing was terrified, my inference was that if people found out, it could be dangerous. I just had them give it back…I didn’t call the police.

Calling the police, by the way, would have been futile in that case anyway.

A shoplifter had not committed a crime until they left the store with their (actually our) items. That made it quite difficult. We could catch somebody with books under their clothes like this, and all we could do was ask them to put it back. We could tell them they were never welcome in the store again (if they came back, it was trespassing, and we could call the police), but it would have been a real logistical challenge to keep a list like that.

Now, it is different if they brought in tools…that makes it burglary. When the author of the ELECTRIC LIT piece used the term “burglar”, I think that was a loose use of the term. In the case of the Purloining Professor, that was burglary, because the bag is a tool.

Another one that made me think it was probably for personal use?

Someone would come up to the counter to return a book. The new bestseller they bought was actually a different book inside the dust cover. Perhaps it was a $2.99 “remainder” inside a $25 top selling novel dust cover.

What would have likely happened there is that someone swapped the dust covers to buy the bestseller…they perhaps couldn’t afford the new book. We would unknowingly ring up the book as the remainder.

It was also likely that some people stole books for the game of it, not because they couldn’t afford it. My speculation is that they assumed we had insurance that would replace it, so being “clever” wasn’t “hurting anyone”.

All of this is about p-books (paperbooks). In the early days of popular e-books (after the release of the Kindle ten years ago), there was a lot of pirating going on. There still is some, of course, but I don’t think it’s as big as it was (just my intuition). Generally, when those books were made available on the internet, the releaser didn’t charge for them. That might tell us more about what they think is important to make freely available. In some cases, those free books were to entice people to a site where they either saw advertising or paid for other things, but they were often just out there.

In summation, I don’t think which books are being stolen tell us which books the person stealing is reading or likes to read.

One more note: I didn’t use the term “thief” throughout this piece, except in the title (where it is a play on The Book Thief by Marcus Zusak | at AmazonSmile: benefit a non-profit of your choice by shopping*. I try to be careful not to define people as “things”. A person isn’t a thief…a person is a person who steals. We have that policy at work: we don’t refer to people as “the disabled”, we refer to them as “people with disabilities” (and there may be other terms as well, but they aren’t nouns). Referring to someone as a noun suggests that they just are that thing, and can’t be changed. That’s going to seem ridiculous to some people, but when you define something, you imbue it with a lot of power. It not only has its own characteristics, it gains the characteristics of an entire class.

Bonus deal: what a great Kindle Daily Deal (at AmazonSmile…benefit a non-profit of your choice by shopping*)! If you are a piece buyer (buying books one at a time, as opposed to having a subscription service, basically), there are really good prices, and great for gifts today. They are “Top fiction reads for $3.99 or less”.  I’ll particularly point out that you can get each of the three books in the Lord of the Rings trilogy for $2.99…under $10 for all three. Yes, you could pay that for a month Kindle Unlimited (at AmazonSmile: benefit a non-profit of your choice by shopping*) and read them and lots and lots of other books…but we all know people who wouldn’t complete the trilogy in a month.


You can be part of my next book, Because of the Kindle!


Join thousands of readers and try the free ILMK magazine at Flipboard!

All aboard The Measured Circle’s Geek Time Trip at The History Project!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

The new Amazon Books opened in Walnut Creek California today…and I was there!

November 3, 2017

The new Amazon Books opened in Walnut Creek California today…and I was there!

Someone I knew was nice enough to alert me to the fact that the new Amazon Books opened today in Walnut Creek, California. That’s near where I live…it’s across the Bay and then some from San Francisco. This store is in Broadway Plaza: an upscale, open air “mall”…the kind of place with both a Nordstrom and a Soulcycle. 🙂

I knew it was going to open, but I didn’t know when…I think they were a bit surprised that a blogger was there the first day, although stories about it had appeared locally.

I’ll describe it, but I should mention that I’m a former brick-and-mortar bookstore manager myself, so I was looking at it with a more professional eye than many would. I also did introduce myself right away, but I don’t think that changed the service much. I chatted with the Manager more than I think most people would do…but I also saw that same Manager helping other people for extended periods.

I just thought it was fair for them to know I was there and taking pictures. 🙂 I won’t identify anybody there by name, and I didn’t ask for any “trade secrets”…I just went through the store as a customer would.

Let’s start out with general impressions. It was bright and airy, clean and well merchandised (I only saw a few things customers might not have put quite back in the right place…very minor). The floor looked like it was wood, and there were generous windows in the front. There was gentle music (not Muzak, but not intrusive). The ceiling was high, and painted black…sort of faux industrial, but in a modern, aesthetically pleasing way.

There were no boxes of books on the floor: that’s common in bookstores. All of the books were “faced” (you didn’t see their spines), and they all had cards explaining them underneath (typically with a quotation from a customer).

I would say four different people came up to me, and we chatted. They were clearly book people, like I might have hired. 🙂 I asked one to name me a favorite bookstore which was no longer around: the answer was a great one for people from the area…Bonanza Books in Walnut Creek, where I had spent many an hour.

It’s not an old-fashioned bookstore : there are toys, and a lot of devices, and other sundry…all also on the Amazon website. They weren’t all made by Amazon, either:

20171102_161243

There are also Amazon specific elements…while you still go through a check-out (unlike the Amazon Go stores with which they are experimenting), you can pay for your purchases with the Amazon App on your phone! That’s right, you don’t need a credit card or cash. I’ve said before that if I could pay for everything I buy through Amazon, I would happily do so…this gets me closer.

20171102_161344

Also, there are two price tiers, at least on books (not on everything). If you are a Prime member, you pay the price that’s on Amazon right then (you can scan the book to find out). If you aren’t, you pay the list price (the price the publisher puts on the book on the book).

The selection was attractive, including local interest books and magazines.

I especially liked that there was a whole kids’ section, a bit angled off from the main area:

20171102_160752

Yep, that’s a kid size table…with Fire tablets and toys. 😉

Naturally, I looked to see if my sibling’s book

One Murder More (at AmazonSmile: benefit a non-profit of your choice by shopping*)

was there…it was featured in the first Amazon Books store in Seattle. It wasn’t, but a helpful person informed me I could get it online. 🙂

A few other notes:

  • There were comfortable chairs available
  • There was a full Peet’s Coffee
  • There were magazines…quite a few, actually
  • There was a section for “page turners”, that Kindle readers had finished in three days…for a while, we Kindleers called those “button mashers” 😉
  • Other sections had to do with popularity at Amazon…oh, and as in the other Amazon Books, you see the star ratings for the books
  • There were a lot of ways to buy Amazon gift cards…you could buy them in nice little packages

Overall, I was very pleased! It was a pleasant shopping experience, and would be convenient. It’s not like being in a giant bookstore, but that’s a good thing. The staff seemed well prepared, professional, and friendly. There were devices and toys…but I would say a smaller percentage of the store was toys than would be true at a Barnes & Noble, and the small items they had were more like what you would see at a Half Price Books.

If you have questions, let me know. If you’ve been there (or to another Amazon Books), feel free to let me and my readers know what you think by commenting on this post.


You can be part of my next book, Because of the Kindle!


Join thousands of readers and try the free ILMK magazine at Flipboard!

All aboard The Measured Circle’s Geek Time Trip at The History Project!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

Promoting reading…by spoiling books?

March 18, 2017

Promoting reading…by spoiling books?

Part of my routine in the morning is to go through

Flipboard (at AmazonSmile: benefit a non-profit of your choice by shopping*)

and “flip” articles into my free Flipboard magazines, including the

ILMK magazine at Flipboard

I have flipped literally over 40,000 stories into the ILMK magazine (41,486 at time of writing).

Sometimes, I flip something into it…and then delete it. That can happen if I flip one into ILMK that I intended for one of my other Flipboard magazines…their position in the interface can change, and so sometimes positional habits get the best of me. That happened this morning (I fixed it quickly).

The other thing is that I tend to flip them before I read them…I can usually see the headline and the first paragraph or two, which is enough to get the sense of it. I read most of the articles…and sometimes, when I do, I may see some reason I want to delete it. I really debate it if the post contains an “obscene word”…something that seems like it’s making a good, reasoned argument, may include the “f word”, for example. That gives me pause, since I don’t warn people ahead of time. I debate some posts over whether or not they are too “racy”…I will report on porn if the issue seems to me to be about censorship, for instance, but if it has a picture that could get you in trouble at most offices, I’ll skip it. I like to try to be inclusive, but I follow the principle of “when in doubt, leave it out”. I figure it’s better to omit something which may have some interest than to include something which offends (although everything may offend somebody).

There is an area of omission where I don’t have much debate: spoilers.

Let me clear what I mean by that. A “spoiler” reveals a plot element to someone who hasn’t already read a book (or watched a movie or TV show, and so on) without warning.

It’s quite different from analysis, which I love. I’ve looked intently at works, talking about every tiny point…but with a warning first.

My favorite thing in media is to be surprised, and as I’ve said before here, that’s not that easy. It’s not that I’m always right about what is going to happen, but I’ve typically considered it as a possibility (I’ve just thought about a lot of possibilities).

I also say there isn’t a statute of limitations on spoilers…I’m not perfect on this, but I try not to give away the Wizard of Oz or Shakespeare, for that matter. An eight-year old encountering the Wizard of Oz for the first time today has just as much right to enjoy it as an eight-year old who read it in 1900, in my opinion.

Why do people spoil books?

I have some speculation…

Some people appear to actually do it maliciously. I’ve seen it happen where that appears to be the case, and more than once. “Rosebud is <snip>, people!” That might come out of nowhere, in a forum. It’s a form of intellectual or emotional bullying…using superior power (knowledge of what happens…and knowledge is power) to force that superiority on somewhat less powerful.

In some cases, there is an assumption: “Everybody knows that.” Shared knowledge is a great bonding agent. It cements a group…we are part of the same group because we know and understand the same things the same way. Geeks like me do that all the time: we’ll reference some relatively obscure character or story. However, that’s different from spoiling…saying, “I’ve got a bad feeling about this” and looking for recognition is very different from revealing the big shocker from that same universe. Saying, “If I only had a brain…” is different from revealing the twist there.

In today’s society, it’s always possible that your public words will reach an audience who doesn’t know what you and your friends know…it might be a child, or someone from outside your culture, or a reading newbie in the case of books.

All of this is also different from accidental disclosure. If you are eating lunch after seeing a movie and discussing with your friend who saw it with you, you aren’t consciously trying to spoil it for the people in the next booth. If we do that, I tend to talk in low voices, and I usually hold the details for the car or for home…but that sort of thing isn’t what I was seeing this morning that made me delete this

Adweek post by Angela Natividad

from the ILMK Flipboard magazine.

It’s called

“This Bookstore’s Clickbait Headlines on Facebook Are Actually the Plots of Classic Novels
Finally, a noble use of an iffy strategy”

I saw that, and the first headline wasn’t a spoiler. So, I flipped it.

Then, when I read it, there were a couple that were really classic spoilers.

I stopped my exercise (I can flip articles while I do some of my exercise routine), and got on the computer so I could efficiently delete it.

Now, the idea of this is pretty clever. It makes sense that Adweek is writing about “clickbait”. Clickbait is a term referring to an internet headline intended to make you want to click a link to get to something else. “You’ll never believe what this celebrity did in public!” “The five secrets you need to get rich…and one thing you must never do!” “Jane Austen’s mystery death – was she poisoned by arsenic?” (that last one is a real one this week, from the Telegraph). Some websites are paid per page view…so they just need to get you there (it’s also why they may make you click through a whole bunch of pictures to get to some sort of punchline, like a quiz score or an offer…they could put all those questions on the same page, of course).

It’s also entirely possible that the people who see those clickbait (which they call “litbait”) headlines really are part of the “literati”…after all, it is a bookstore doing it, and perhaps only well-read people frequent their Facebook page.

It wasn’t specifically the practice of the independent Dallas bookstore

The Wild Detectives

that concerned me about the post, or I wouldn’t have flipped it in the first place. 🙂 It was that the Adweek post itself contained the spoilers.

I actually really like the idea that people go from a single enticing headline to getting the entire public domain book for free! It’s clever and fun to modernize the concepts of the books to make them more relatable (without changing the original book). Looking at the website a bit, it seems like a great bookstore (and I speak as a former brick-and-mortar bookstore manager), with extensive engagement by bookloving employees.

I’m happy to publicize The Wild Detectives in this post…without taking away the wonder that is Romeo & Juliet or The Picture of Dorian Gray from somebody.

What do you think? When is it okay to reveal a twist in a book in public? My adult kid doesn’t care about spoilers…do you? Do you warn people before you discuss a plot? Does a bookstore having a clever website with original writing encourage you to actually shop there? Feel free to tell me and my readers what you think by commenting on this post.

Join thousands of readers and try the free ILMK magazine at Flipboard!

All aboard our new The Measured Circle’s Geek Time Trip at The History Project!

When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

Primeless price penalty at Amazon brick-and-mortar stores

November 6, 2016

Primeless price penalty at Amazon brick-and-mortar stores

Well! Amazon was perhaps cleverer than I was. 🙂

That’s not to say that hasn’t happened before, of course, but I think this one is smart.

When I was recently on The Kindle Chronicles podcast the host, Len Edgerly, asked me what I thought (as a former brick-and-mortar bookstore manager) about Amazon’s approach to opening their new, very limited, physical bookstores.

I replied that I thought they were doing it in a good way…using the stores primarily as showrooms for the website.

Well, in this

GeekWire post by Taylor Soper

it appears that they’ve gone a step further.

There are pictures in the post which show that people shopping in the Seattle physical Amazon bookstore (where my sibling’s first novel, One Murder More ((at AmazonSmile: benefit a non-profit of your choice by shopping*)), has been featured) see signs explaining that there are two prices possible for each book.

Amazon Prime (at AmazonSmile: benefit a non-profit of your choice by shopping*).

members, who usually pay $99 a year, pay the same price for the book that they would at Amazon.com.

Non-Prime members pay list price for the book.

That can be really significantly different…and Amazon doesn’t usually charge the list price. The list price for John Sandford’s latest book (in hardback) is $29.00. Amazon is selling it, at time of writing, for $17.40…a savings of $11.60.

I should explain what “list price” means.

A publisher puts a “list price” (like an MSRP…Manufacturer’s Suggested Retail Price) on a book. Many bookstores discount the book from there, especially popular books.

My guess is that the majority of, say, New York Times fiction hardback bestsellers are sold below list price…not just at Amazon, but overall.

This changes that, at least for Amazon’s brick-and-mortar stores.

Why would they do that?

It’s simple. You can join Prime right there in the store, and get one month free…and buy the book at the discount.

Prime members, reportedly, are much more loyal to Amazon, and spend a lot more on the profitable physical items…what I call “diapers and windshield wipers”.

In other words, Amazon is using the physical stores to get people to join Prime.

Certainly, other stores do that…you need a membership at Costco to shop there. This doesn’t require you to have a Prime membership to buy books in the bookstore, but you’d save money, Sure, you could cancel before your one-month was up and pay nothing, but I would guess that more than 50% of trial memberships end up being paid memberships.

All things considered, I think this is an intelligent strategic move by Amazon. What do you think? Would that put you off if you went into the store? Do you think it will get people to join Prime? Feel free to tell me and my readers what you think by commenting on this post.

Update: thanks to reader Ana whose comment helped improve this post…

Join thousands of readers and try the free ILMK magazine at Flipboard!

All aboard our new The Measured Circle’s Geek Time Trip at The History Project! Do you have what it takes to be a Timeblazer?

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) By the way, it’s been interesting lately to see Amazon remind me to “start at AmazonSmile” if I check a link on the original Amazon site. I do buy from AmazonSmile, but I have a lot of stored links I use to check for things.

 

Meanwhile, at Barnes & Noble…Columbus Day sale

October 8, 2016

Meanwhile, at Barnes & Noble…Columbus Day sale

Sure, some of you may be wondering if Barnes & Noble is really still a competitor with Amazon, but when you think about it…isn’t everybody? 😉

Well, they are pretty much the last of the dinostores (the large chain bookstores where the main attraction was the number of books they carried…the B. Daltons, WaldenBooks, Borders…), if you don’t consider Books-A-Million in the same group (and I don’t…and I’m a former  brick-and-mortar bookstore manager). They also still have an e-bookstore. Perhaps significantly for my readers, they can still impact Amazon through its price-matching policies.

In this

press release

they announce a “Huge Columbus Day Weekend Savings In-Store and Online, October 8-10”.

Hm…as I look at their listing more carefully, I don’t know that’s going to help Kindleers that much. The discounts for books seem to be mostly in-store, and I don’t think Amazon is matching that.

  • 50% off “Must Reads”…but in-store only
  • 30% off the Maze Runner series…in-store only
  • Buy one, get one half off in-store and online…but that’s on coloring books
  • Buy Where the Sidewalk Ends and get collectible editions of some things for $5…but they are B&N exclusives

The rest of the discounts aren’t on books, which seem to me like they are becoming a smaller part of the B&N business.

Barnes & Noble is also having a sale for Pre-K-12 teachers and administrators for October 8-16th:

press release

This is the relevant part:

  • 25% discount on personal and classroom books, toys, games, music, movies and more;
  • 10% off the list price of select NOOK devices;
  • 10% discount on all Café consumable purchases;
  • Other local giveaways, such as gift cards, books, posters, educator guides, sticker sheets, activity kits, tote bags and more.

You can get the eligibility form and shop online at

http://www.barnesandnoble.com/h/bn-educators

If you want to see what Kindle books are on sale, you can check here:

USA Kindle store deals on Kindle books (at AmazonSmile: benefit a non-profit of your choice by shopping*)

Join thousands of readers and try the free ILMK magazine at Flipboard!

All aboard our new The Measured Circle’s Geek Time Trip at The History Project! Do you have what it takes to be a Timeblazer?

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) By the way, it’s been interesting lately to see Amazon remind me to “start at AmazonSmile” if I check a link on the original Amazon site. I do buy from AmazonSmile, but I have a lot of stored links I use to check for things.

Round up #145: sight-reading vs. listening, B&N CEO O-U-T

August 23, 2016

Round up #145: sight-reading vs. listening, B&N CEO O-U-T

The ILMK Round ups are short pieces which may or may not be expanded later.

One Murder More reportedly wins three Silver Falchion awards!

I’m waiting for

Killer Nashville

to post the official results before I do a full post (and celebration), but I thought some of you would be curious: my sibling’s first novel, One Murder More (at AmazonSmile: benefit a non-profit of your choice by shopping*), won three Silver Falchion awards this past weekend! That’s amazing, and puts Kris in good company, including Anne Perry, John Sandford, Dean Koontz, and Sue Grafton.

More to come…

Barnes & Noble loses CEO

In this

press release

Barnes & Nobles announced the “departure” of its Chief Executive Officer, Ronald D. Boire (after not quite a year in the post).

This is being reported both as Boire being fired, and as Boire “stepping down”…but regardless, this is a negative for the Big 5 traditional publishers (who are still reliant on brick and mortar bookstores…I’m a former manager of one). Nobody who is already established in business likes uncertainty, and this is B&N’s third CEO recently.

The press release says that the Board determined Boire wasn’t “a good fit”…and that’s the Board’s fault.

One of my proudest things after I became the training manager at a franchise (where I think we had five owners in seven years…something like that) was that I lengthened the average longevity of my team significantly. When I was hired there, I was told there was a ninety-day “ramp up” period. I asked how many people didn’t get through that period, and I was told two out of three! Sure enough, I was hired with two other people, and I was the only person still there after three months.

That’s just…inefficient hiring, in my opinion.

I’ve hired a lot of people over the years, and I think I’m pretty good at it.

After I was the Training Manager for a year, the average longevity went from under three months to over a years, as I recall…basically, nobody left. Yes, I hired people during that year, but not that many because turnover was low. If I hired them, they stayed.

If the Board hired somebody who wasn’t a good fit, that’s likely to be mostly their fault.

This is odd timing, because we are heading into the most important time of the year…the last three months of the year, in a retail business like this, can easily be 90% of the year’s sales.

Maybe if Boire had made it a full year, the departure would have cost them more?

Replacing the CEO at the end of August is a little bit like replacing your pilot while your plane is at the gate readying for takeoff. 😉

However, Leonard Riggio, who was going to retire in a few weeks (Riggio has been a driving force at B&N since buying the company forty-five years ago) is going to take the helm for now.

The publishers may see that as a good thing…they understand Riggio, even if the leadership is only temporary and therefore limited in determining the strategic direction.

I thought this

RetailDive post by Corinne Ruff

had intelligent insight.

B&N has had some good signs recently…none of them said “Books for Sale in Our Stores”, though. 😉 The strategy has been to move the stores more into other things (especially the cafes), cut back on the NOOK even more, and try to remake the online presence. Those strategies aren’t likely to change.

MarketWatch: physical bookstores rebounding

In this

MarketWatch article by Trey Williams

they report a clear rebound for brick-and-mortar bookstores in the USA, continuing last year’s reversal of a downward trend which had been in place since 2009. I’m not sure I agree with Whitney Hu of

The Strand Bookstore in New York

a marvelous institution. Hu says in part:

“The recent growth in sales is a result of the waning novelty of e-readers, such as Amazon.com Inc.’s Kindle…”

On the other hand, Hu is more likely to be right than another authority they quote…Ronald D. Boire, the aforementioned outgoing CEO of Barnes & Noble. 😉

Are audiobooks cheating?

Regular readers know I listen to text-to-speech (software which reads books out loud to you) a lot. It’s typically hours a week in the car. I sight read every day, too…on my now discontinued Kindle Fire HDX (that’s what does the text-to-speech in the car for me), on a

All-New Kindle Paperwhite, 6″ High-Resolution Display (300 ppi) with Built-in Light, Wi-Fi – Includes Special Offers (at AmazonSmile: benefit a non-profit of your choice by shopping*)

and a

Kindle Voyage (at AmazonSmile: benefit a non-profit of your choice by shopping*)

depending on where I am in the house (I also read different books in different parts of the house…I’ve always done that).

I will admit, though,  that there has been a slight, nagging thought: is listening to the book somehow “inferior” to sight-reading it?

Turns out, I wasn’t the only one with that thought. 🙂

This

CNN post by Melissa Dahl

resonated with me…it was the same question.

Fortunately, Dahl was referencing this

blog post by Daniel Willingham

The bio states that Willingham is a Professor of Psychology at the University of Virginia.

Willingham addresses the idea of whether or not listening to an audiobook is “cheating”.

I was actually hoping for an fMRI (functional Magnetic Resonance Imaging) study showing that what the brain was doing was similar during sight-reading and listening, but the post isn’t that.

It’s talking more about the process, and how it will “mostly” be the same (although there may be an advantage when reading more complex material to sight-reading it, an adult reading a typical novel should be pretty much the same).

It was interesting to me that the article was at least partly what I would consider to be philosophical…questioning the value of defining reading as “work”, something to be more rewarded when you put something more into it.

I do think some “literati” have that attitude: if a book was harder to read, it was better for you and more worthwhile.

I don’t buy that myself.

I think there is value in reading a “popcorn book”, one which reads with little effort. People used to (and some still do) call them “page turners”, although “button masher” became the digital equivalent for a short time (when was they last time you used buttons to “turn the page” on an e-book reader?).

In fact, and maybe I am a bit of a lazy reader in this regard, I tend not to like very “dense” epics…I describe them as when the sentence is better than the paragraph, the paragraph is better than the page, the page is better than the chapter, and the chapter is better than the book. 😉

You know the type…I would put The Worm Ouroborus by E.R. Eddison into that category.

Still, it’s nice to know that a professor of psychology has the opinion that listening to an audiobook isn’t cheating. 🙂 I intend to comment on the blog post (if the requirements to do so are not overly restrictive) to ask about text-to-speech versus audiobooks…I suspect that the TTS cognitive processing is much more similar to sight-reading than audiobooks are. I’d be interested to hear what the professor thinks about that…and about the fact that I generally don’t experience prosody (hearing voices when you read). 🙂

What do you think? Have you thought of listening to books as “cheating”? Will Barnes & Noble continue to have physical bookselling in dedicated brick-and-mortar stores as a major component of their business? If they don’t, what does that mean for tradpubs? Why do you think brick-and-mortar bookstores have been rebounding? Is it because of a decline in e-book use…or maybe it’s coloring books? 😉 Feel free to tell me and my readers what you think by commenting on this post.

Join thousands of readers and try the free ILMK magazine at Flipboard!

All aboard our new The Measured Circle’s Geek Time Trip at The History Project! Do you have what it takes to be a Timeblazer?

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) By the way, it’s been interesting lately to see Amazon remind me to “start at AmazonSmile” if I check a link on the original Amazon site. I do buy from AmazonSmile, but I have a lot of stored links I use to check for things.

Meanwhile, at Barnes & Noble: NOOK books out of UK, financials are “in the groove” (of vinyl records)

March 4, 2016

Meanwhile, at Barnes & Noble: NOOK books out of UK, financials are “in the groove” (of vinyl records)

NOOK Bookstore is no more for the UK

I have readers in the UK (and in many other countries…hello, world!) and I have readers who use NOOKs (B&N has been inconsistent with the capitalization).

That’s one reason I wanted to share this

BBC Technology post

However, it’s also instructive for e-book users everywhere.

According to the post, Barnes & Noble is discontinuing their NOOK E-book store in the UK on March 15th …(there is something about that date…the Ides of March and all. “Et tu, B&N?”).

You won’t be able to buy NOOK books in the UK through the website, the Android app, or on your NOOK devices.

Before the end of May, you’ll have to follow instructions to migrate the books on your account for which you have already paid in order to be able to keep them.

Migrate them where?

B&N is working with supermarket Sainsbury’s.

That’s the instructive part.

I’ve said many times that I think the odds are higher that my descendants will have access to my Kindle store books than to my roughly 10,000 p-books (paperbooks).

I’ve been asked, when I say that, what happens if Amazon goes under?

I find that a pretty unlikely scenario. I like their corporate philosophy of Price, Discount, Service, and I think they are making some growth-oriented (and sustainability-oriented) moves generally.

If they did, though, I’ve suggested that someone else would buy our accounts. They would be very valuable. That doesn’t mean that everything would be the same…we might start paying for storage, for example.

This case, though, does appear to illustrate that.

I don’t expect Sainsbury’s to start selling e-books, although they might, and they might partner with somebody.

If they don’t, how do they make the money to pay for storing and managing the books?

Ads, perhaps? An annual fee? Not sure…

“Books? Oh, yeah, I think we still have some…”

Speaking of Barnes & Noble, they just had 3rd quarter financial results reported.

press release

It wasn’t good, but it was less bad in some areas.

So, do literature lovers have reason to cheer the nation’s largest bookstore?

Well, if you count coloring books… 😉

As was made clear in this

New York Times post by Alexandra Alter

B&N’s loss offsetting gains came in things like toys and games…and vinyl records.

Are they on their way to becoming a booklessstore? 😉

The post goes on to talk about the relative strength in independent bookstores. I agree with that. Barnes & Noble has been contracting. Indie bookstores have been growing.

The article also says, “The company’s results come at a time when bookstores may be making a comeback and e-books, which have been perceived as print killers, are losing popularity.”

That second statement is one I would like to see defended…and not by the stats they quote from the Association of American Publishers.

My guess is that more e-books are being  sold…it’s just that AAP-reporting publishers may have a diminishing percentage of that market.

Indie publishers, and Amazon’s traditional publishing, may be growing rapidly enough to reduce the tradpubs (traditional publishers) share.

I also wanted to note that Barnes & Noble lost a lot less on the NOOK this time…but I think that’s not because the NOOK is rebounding, but because it is getting towards the bottom of bleeding out. The less you have, the less you have to lose. Let’s say that you have 100 units of something. It falls off 50%, so you’ve lost 50 units…that sounds terrible. If you continue to lose 50% a year, it only takes three more years before your loss is less than ten units a year (100 to 50 to 25 to 12.5 to 6). So, you could report, by counting your losses (not the percentage), that your loss rate in the last year (you lost 6) is much better than that first year when you lost 50…you only had 12% of the loss. It doesn’t change the trend, though.

Will B&N drop NOOK books in the USA?

I don’t see that happening right away…when they came into the USA, the market was more fluid than it was when they came into the UK. That enabled the NOOK to gain a stronger market share in the USA than in the UK.

If they do make that decision, though, I do think someone would be likely to buy the accounts (Kobo might be a suitor, but it also might be just an investment group of some kind).

Is the loss of the NOOK books in the UK good or bad for Kindle owners?

I think it’s bad…I like competition, it tends to drive innovation.

Not terrible, and not surprising, but I don’t think it’s a benefit.

I expect B&N to stick around, but with fewer books in them until they become like vinyl records…

What do you think? What’s the future of B&N in the USA? Do you worry about what could happen with your Kindle books in the future? How does the presence of NOOK books in the USA affect Kindle owners? Feel free to tell me and my readers by commenting on this post.

Update to a post from yesterday: my new post comparing the five (counting the Fire TV and Fire TV Stick separately) Amazon Alexa devices…

Echo, Dot, Tap, or Fire TV? Which Amazon Alexa device is right for you?

Join thousands of readers and try the free ILMK magazine at Flipboard!

All aboard our new The Measured Circle’s Geek Time Trip at The History Project!

*When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

Rumor: is Amazon planning to open hundreds of brick-and-mortars?

February 4, 2016

Rumor: is Amazon planning to open hundreds of brick-and-mortars?

I’m a former manager of a brick-and-mortar bookstore. I also managed a game store, worked in a Nature Company type store, and my first real job was in a novelty store.

I think I can safely say that I was a successful manager, and I think I understand something about the physical retail business, even though I haven’t been in it (except as a customer) for some time.

I was intrigued when Amazon recently opened one physical bookstore in Seattle, which I wrote about here:

Who would be foolish enough to open a new brick-and-mortar bookstore in the Age of Amazon? How about…

Well, yesterday (on Tuesday), General Growth Properties’ CEO (Chief Executive Officer), Sandeep Mathrani, answered a question in a way that suggested that Amazon might open hundreds of brick-and-mortar stores (possibly in malls).

That statement has been walked back a bit, but many analysts saw this as responsible for a deep drop in Barnes & Noble stock since the announcement (it’s down about 15%).

Money.CNN Graph

Do I think this is true, that Amazon is going to open hundreds of stores?

It’s possible…we’ve had these kind of leaks before that then became reality.

There has been speculation about them being much more than bookstores…maybe a place to do physical returns, for example.

I can see Amazon doing “showrooms” for books and devices, similar to the current store in Seattle.

I have a hard time seeing them doing anything close to a department store.

I don’t think that’s a good model for success in today’s world.

When you run a retail store, you are constantly fighting the rent (if you don’t own the building…which has its own complications, including property taxes).

I just don’t see it working for Amazon to have a store with 25,000 item in it. That would be a tiny fraction of what’s at Amazon.com. You can’t have people comparing what’s in the store with what’s online.

This is what I think they could do:

  • Showcase books, like they are doing in Seattle
  • Show off Amazon devices, which might include simulated rooms, like you can see in some electronic stores
  • Amazon lockers, where you pick up some things you order online before you get there
  • Have a Fed Ex store part of it, to handle returns, but whatever else you wanted to ship
  • Maybe have a print-on-demand machine, to do print books
  • Perhaps have a sort of test kitchen/coffee place, but I’m not sure about that. It would help them to have people try some of the things online
  • Amazon’s “home of tomorrow”, showing off possible future things, including doing focus groups
  • Author talks by Kindle Direct Publishing/Amazon imprint/Amazon independent paperbook authors

That could all make it an experience, a destination…and they really wouldn’t need to sell much in the store to have it as a driver of sales to the website and as a place for conversation.

I think, though, that most likely we would see an expansion of the Amazon Books concept first. I think they will continue to experiment with locker locations, but those two don’t necessarily go together.

Would this be the final straw for Barnes & Noble and perhaps for Books-A-Million, as some investors and writers seem to think?

I don’t really see it as the same space, as a head-to-head competition. What they would do would be very different.

I also don’t see it as having a huge impact on independent bookstores…again, different lanes.

Now, if Amazon wanted to open used bookstores, fed by their third party sellers…that would be a crushing blow for many smaller used bookstores, where there isn’t a whole lot of customer service. Stores with great customer service or other unique experiential elements would be unaffected.

I would like to see Amazon expand Amazon Books. If there was one in my area, I’d go to see it.

My intuition is that this CEO didn’t make it up out of whole cloth…that Amazon has been kicking around the idea, and perhaps has talked to malls.

As to it actually happening?

Um…I’d say I’m about 55/45 in favor of it being in the works, with us seeing the start of it this year.

I also think we need to consider that they would do it extensively outside the USA before they would do it here. There are markets where Amazon could really fill a need by opening physical stores.

Update: nice, informative

re/code post by Jason Del Rey

about the Amazon team involved with the brick-and-mortar retail effort. It does suggest that there could be some stores this year, perhaps eventually adding up to hundreds of stores…which is what I was trying to indicate by us “…seeing the start of it this year”.

What do you think? Does it make sense for Amazon to have hundreds of brick-and-mortar customer-frequented locations (as opposed to fulfillment centers and such)? If they did, what should they have in them? What impact would it have on existing brick-and-mortar stores? Feel free to tell me and my readers what you think by commenting on this post.

Join thousands of readers and try the free ILMK magazine at Flipboard!

When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) By the way, it’s been interesting lately to see Amazon remind me to “start at AmazonSmile” if I check a link on the original Amazon site. I do buy from AmazonSmile, but I have a lot of stored links I use to check for things. 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.


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