The Year Ahead: 2021
This is my annual post where I look ahead to the next year. I’ll make some predictions, but I’ll warn you ahead of time…I don’t always get things right.
Taking a look at last year’s post,
The Year Ahead: 2020
I wasn’t expecting to do very well…who could have predicted almost anything that happened in 2020? 😉
Let’s look:
Alexa makes big strides in sounding natural
“I’ll count this as success if: Amazon announces progress and a major program around natural sounding speech and/or Alexa passing the Turing Test is in a news story and/or some poll or study shows that people think Alexa sounds natural.”
Interestingly, Rohit Prasad, the “Alexa boss”, just had a statement out today (as reported in fudzilla) arguing that the Turing Test itself is obsolete:
Turing test is out of date – fudzilla.com
It’s a legitimate point, that fooling humans (which is what the Turing Test measures) doesn’t equal intelligence. I’ll ponder that one: it does make it seem like we are saying that human intelligence is the only intelligence…our dogs and other NHAs (Non-Human Animals) might disagree.
I’m going to take this as a hit. Amazon talked a lot about speech scientists making a difference. Amazon Connect referenced analyzing rhythm, pitch, or tone, tying specifically into what I mentioned about “artifical empathy”. There is certainly more room to improve, but this was a year of great progress. I’ll also note Alexa’s ability to now translate spoken conversations: that’s another piece of this.
Search for speech articles in Amazon’s press releases
I did think there would be more celebrity voices besides Samuel L. Jackson in 2020…while some other publishers have done some things, I believe Amazon still just has SLJ.
An Amazon published books wins a major non-genre prize
“The Booker, the Nobel Prize, National Book Award…something like that. They’ve already won some genre-specific prizes. This feels risky, but with more established authors striking deals with Amazon, it seems possible.”
While I’m not sure, I’m going to call this a miss. If you noticed it happened, let me know!
Something specific is announced as a milestone for Amazon using robots
“This might be a fulfillment center completely staffed by robots (although they could be managed by humans…robots would do the labor, which is the origin of the word). It could be in the area of AI writing or curating books for Amazon (that’s still a robot: tech doing the work humans have done). There could be an Alexa channel of some kind, where the AI picks the content. To get credit for this, I’d want either Amazon to announce it or for it to be a “major” news story: let’s say one reported by a mainstream news source.”
I’m going to count this as a hit. They did announce an upcoming fulfillment center where humans work alongside robots, but not quite in the way I said.
Amazon press release on 750,000 square foot robotics fulfillment center
New safety rules were just issued by the FAA that may enable Amazon drone deliveries (the drones will be in some sense autonomous…they won’t be actively piloted by a human).
However, the autonomous Zoox taxis (street legal! 75m/120km an hour!) seem to fulfill my prediction:
Two out of three for 2020? I’ll take it!
Now, a quick look at my speculations. I figure these are more like guesses.
- Amazon does something with Books-A-Million, possibly even buying it: MISS
- Lizzo does something with Amazon, maybe in conjunction with Prime Day: HIT (the singer announced a “First Look Deal” in August
- Amazon does still do a speech-to-text (dictation) program of some kind (that would be despite some specific objection to it): MISS (at least, I haven’t seen it)
- Something specific happens with Amazon fighting climate change: while they have been doing some ecological things all along, this is seen as a big move, such as switching to electric delivery vans: PARTIAL HIT (Amazon is specifically shifting to electic vehicles in India for “last mile delivery”. They’ve spoken about others, too)
- Prime Video starts focusing more on obscure, cult, sort of less prestige content. That’s in part to counter Disney+: more R-rated content becomes available, more low-budget genre fare (often decades old). Also countering that, Amazon announces an anthology series based on classic (specifically, public domain) short stories. Very famous creators are involved: HIT (This has absolutely happened…I’ve noted it several times throughout the year. In addition to Disney+, it counters other newer players, like HBO Max and Peacock. There wasn’t to my knowlede the anthology series, though, but that could still happen I guess that makes this a PARTIAL HIT)
- Elon Musk & Amazon (or Jeff Bezos) do something together…maybe something as simple as Alexa in the Cybertruck, but we see it in the news: MISS (And you might say that I’m a dreamer… 😉 )
- Amazon does something specific for video production for creators. Last year, I suggest a platform for publication, but this could just be automated video editing: HIT (I didn’t think about this being specific for advertisers, but “Video creative builder”, now in Beta fits the bill Video creative builder (amazon.com). I think it came out this year)
- I’m feeling something big happening in South America for Amazon…like an HQ: MISS (at least, I haven’t seen it…things were happening in Sao Paolo, but only along with things happening other places)
- I’d still like to see Amazon do something specific with preserving and/or making available public domain books MISS (but I’m still hoping!)
- Amazon uses AI to analyze books in some new way. Maybe it’s a way to recover information, like querying books. Maybe it produces short summaries of books. This is challenged by publishers MISS
Let’s try again for three predictions and ten speculations:
Amazon officially begins drone/autonomous deliveries
They’ve been working on this for years, but it feels like the pieces are finally falling into place. This will also be seen as more important because of contactless delivery during the current (and future) pandemics. That should help clear the way and politically, it seems more plausible. It could be through a flying drone, or one that drives on the sidewalk/street (like through Zoox). It would be interesting if this was also specifically tied into vaccine deliveries, maybe tied into Amazon Pharmacy. Amazon might be the way to get the newer vaccines which don’t require super cold storage to rural areas. Note that this doesn’t necessarily have to happen in the USA to be a hit.
Alexa’s translation capability has some practical effect that gets it into the news/press release
I’m picturing Alexa’s new translation ability saving a life in a medical emergency or helping a lost kid in the woods, something like that. The person in distress speaks a language other than the rescuers/samaritan. I could also see it in a political setting, or maybe used by police in a hostage, or even on an aircraft.
Alexa becomes available in someone else’s virtual reality setting
Alcove is a VR experience when you are in a house. They already have tie-ins to other businesses/organizations. I was looking around today and it was funny, but it didn’t feel entirely right because there wasn’t an Alexa/Echo device. 🙂 I’d like to see Amazon get more whole-heartedly into VR (another pandemic accomodation enhanced market), but this would be another way to do it.
On to speculations!
- Alexa’s translation ability can be used with text-to-speech with a book written in a different language. You have a book (or maybe article) written in Spanish, it reads it out to you in English
- Jerry Seinfeld does something significant with Amazon: he might be a great new celebrity voice! I still also think Scarlett Johansson might become a celebrity voice. Celebrity voices might be slowed down by pandemic effects, though…not seen as that high a priorty
- Amazon does something really significant with video meetings, like Zoom and Teams. I don’t mean starting their own service, but there’s an Amazon something that can be integrated into the meeting…maybe something with virtual backgrounds
- There becomes an electronic Amazon interface to shopping/information that can be placed in a lot of different places…it’s a screen, maybe a flexible e-ink type screen. This can go into underserved areas, or put into somewhere temporary, like an outdoor event (those may return later this year). It doesn’t have to be in place this year, but it would have to be announced to be a hit
- A color Kindle! Color e-books readers have started to get into the market, and I do think we could see this
- More situation specific Alexa services: they have something now for the hospitality industry, this would make a lot of sense for medical settings, for example
- There’s an interesting group of things falling into the public domain in 2021, things from the year 1925. That includes The Great Gatsby, Hemingway’s In Our Time, and Agatha Christie’s The Secret of Chimneys. Amazon will do something with this: I’m thinking adaptations of some kind, not necessarily visual media, but annotations/follow ons?
- Another major retailer buy…something like 7-11. I’m thinking the convenience market…those places are hard-hit and might be easy pickings before things come back
- Expansion of Amazon Explore. We gave that as a gift to someone and I think this idea of non-profits/small providers being able to book live virtual experiences is going to get bigger. I’ve suggested to Loren Coleman that this could be perfect for the International Cryptozoology Museum. I’d pay $50 for that experieence! Travel will still be very hard this year, especially abroad. It’s a way to keep places like that in business. I think they lower the barrier to participation in some way
- Jeff Bezos becomes officially involved in some advisory capacity or something like that with the federal government. That’s going to be a very different relationship in 2021
Any predictions from you? Feel free to let me and my readers know by commenting on this post.
Some of my readers are already in 2021 at the time of publication: Happy New Year!
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