Archive for the ‘Tips’ Category

Forgot your Kindle Passcode? Here’s what you can do

August 1, 2015

Forgot your Kindle Passcode? Here’s what you can do

Eventually, we won’t have to use passwords/passcodes/passphrases.

Microsoft is promising that now with Windows 10 (I’m still waiting for my computer to update to it, but it should happen soon).

My Lenovo decided (on its own) to start using facial recognition to log me into the laptop. I’m not creeped out by facial recognition generally, but it should have asked me first, I think. :)

It’s certainly imperfect. Very often, it’s too dark for it to recognize me. I’ve mentioned before that I have superior night vision (I think that may be connected to my color vision deficiency). It may be that I just tend to keep the room unusually dark, but it’s still inconvenient. I can go back to entering a passcode, but I have to cancel the FR first.

That said, though, existing Kindle EBRs  (E-Book Readers) don’t have the capability for that. They also can’t hear you, so recognition by voice isn’t going to happen either. I doubt they have sophisticated enough position recognition to let you wave them around in a pattern to log in (which is another option).

So, the option at this point is to enter a passcode.

I should explain one thing: a password consists of just letters. A passcode can have letters and numbers. Most people just use “password” generically, but you know, I’m a geek. :) I like to mention these things.

The passcode is there to protect your content and access to your account. You should not be able to just bypass it…so if you forget your passcode, the option Amazon gives you will wipe your content off your device, and make you prove again that you should have access to the account.

That makes for a simple bottom line: don’t forget your passcode. :) Some people write them down or print them out and store them at a bank in a safe deposit box (really). One nice thing is that they can then leave access to the safe deposit box in the event of their deaths (or, conceivably, incapacitation). Whether that’s okay with your account or not (sharing your passcode), well, that can vary. It’s okay with Amazon that more than one person on your account has your passcode.

What does happen if you forget?

Oh, one thing: Amazon does not have your passcode and can’t give it to you. That’s my understanding: the device passcode is only stored locally (in other words, it isn’t on Amazon’s servers…just on your device). I don’t know for sure that’s true…but I do know Amazon can’t/won’t give it to you.

For all of the current Kindle EBRs (Voyage, Paperwhite 3, ((and the Paperwhite 2)), and the 7th Generation entry level (the “Mindle Touch”), the process is the same:

Where you would put in your passcode, you enter

111222777

and then tap OK.

You’ll have to redownload your Kindle store content…after you re-register your device (and you’ll need wi-fi for that).

Interestingly, with the current Fire Tablets, you can reset your password without losing your content!

Manage Your Kindle (at AmazonSmile: benefit a non-profit of your choice by shopping*)

Here’s Amazon’s instructions on it:

  1. On your computer or mobile device, go to Manage Your Content and Devices, and then select Your Devices.
  2. From the list of devices registered to your Amazon account, select your Fire Tablet.
  3. Select the Device Actions drop-down menu, and then select Remote Lock.
  4. Enter and then confirm a new password or PIN, and then select Lock Device.
  5. From your Fire Tablet, tap Unlock Device.
  6. Swipe in from the right edge of the screen to unlock your device. Enter your lock screen password or PIN, and then tap OK.

Why is that safe?

You need to be able to log into the account to access that page…so you still need a passcode.

That is such an improvement that I can only hope that they can do something similar with the EBRs in the future!

Going back to earlier models, the technique changes. For example, on the Kindle Keyboard (AKA Kindle 3), you enter “resetmykindle” rather than the number sequence above.

If you have questions about a specific model, feel free to ask. :)

Join thousands of readers and try the free ILMK magazine at Flipboard!

*When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

Amazon’s “Quick Fixes” for Kindle

July 21, 2015

Amazon’s “Quick Fixes” for Kindle

While  I think Amazon’s Kindle Support is marvelous, and that the on-screen help on some Fire models (including the Fire phone) called Mayday is one of the great advancements in Customer Service in my lifetime, I don’t think the Amazon Help pages are that impressive.

I always find it a bit hard to get to what I want…and when I get there, the information can be…skimpy.

I find it much more effective to actually speak with someone at Amazon, by going to

http://www.amazon.com/kindlesupport (at AmazonSmile: benefit a non-profit of your choice by shopping*)

and using the

Contact Us

button to have them call me.

You do have the advantage of asking me ;) but sometimes, I even do “ask myself”. I’ve been writing this blog for close to six years, and I can’t always remember what I’ve said, especially in regards to older Kindle models  I don’t use any more. So, on occasion, I do go the blog and search for things…things which I wrote.

However, I do want to mention this Kindle Help page to you:

Quick Fixes for Your Kindle (at AmazonSmile*)

It applies to the Kindle Voyage, Kindle Paperwhite 2nd Generation, Kindle Paperwhite (7th Generation), and Kindle (7th Generation).

The help topics are:

Restart Your Kindle
Battery Won’t Stay Charged
Can’t Connect to Wi-Fi
Forgot Kindle Passcode
Content Won’t Download
Content Won’t Sync
Book Won’t Open
Reset Your Kindle

Let’s just take the “Forgot Kindle Password” topic. Amazon says

  1. Tap the passcode field to bring up the onscreen keyboard.
  2. Type 111222777, and then tap OK. Your Kindle will restart.

This will wipe everything off the Kindle…but if you can’ remember your passcode you’ll have do something.

I’ll admit: I don’t always remember that  number offhand, and restarting hasn’t been the same on every model (we had to use a paperclip to push a button, after sliding the back cover off a Kindle 1).

Amazon has very highly rated Customer Service…and they certainly have enough options that you should be able to get help when you need it.

You know, if you don’t want to wait for my answer. ;)

Join thousands of readers and try the free ILMK magazine at Flipboard!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

 

Settings in Manage Your Content and Devices (AKA Manage Your Kindle)

July 9, 2015

Settings in Manage Your Content and Devices (AKA Manage Your Kindle)

One of the most powerful things we have as Kindleers (although it could certainly be a lot more powerful) is the

Manage Your Content and Devices page (at AmazonSmile: benefit a non-profit of your choice by shopping*)

formerly known as Manage Your Kindle (and the old links still work).

This is where people who know the credentials (username and password) for an account can change “global” settings, things which affect everybody on the account. I refer to those people as “managers” of the account. Users of the account may just be able to use a device (a Kindle/Fire/app) to buy books, but can’t, for example, delete a book from the account (since that would affect all of the users). Users who are not managers don’t have the password.

If you do go to that MYCaD page, you have three tabs:

  • Your Content
  • Your Devices
  • Settings

Let’s take a look at what Settings options currently exist:

  • Digital Payment Settings: this is where you manage the payment method for 1-click purchases (which is how you buy things in the Kindle store). You actually don’t need to have a payment method…some people do that, and just apply Amazon gift cards to the account to pay for things. There some types of items you can’t do that way (like magazine subscriptions), but otherwise, that can work
  • Country Settings: you tell Amazon where you live here. Some people suggest changing this to fraudulently obtain books not published to their country. I don’t recommend that…
  • Households and Family Library: you can set up cross-account sharing of some items for two adults and up to four children
  • Newsstand Subscription Settings: manage your subscriptions
  • Kindle Unlimited Settings: you could cancel your membership here, and it will tell you when the next payment  is
  • Device Synchronization: you can choose if a book will open on a second device at the same point you finished it on a first device. If you are one person reading on two devices (a Kindle and a phone, for example), that make sense. If you are two people reading the same book at the same time on different devices (as is sometimes the case in my family), it doesn’t
  • Automatic Book Update: if a book is substantially updated in the Kindle store which you have purchased previously, this means your version will update automatically. I keep this turned off: there are times I want to keep the original version, the one for which I paid.You can still update one if you choose
  • Language Optimized Storefront: choose the language for the Kindle store…well, at least you can choose Spanish or English, from what I can see
  • Personal Document Settings: there are several sub-settings here:
  • * Send to Kindle E-mail Settings (choose e-mail addresses for your Kindles)
  • * Personal Document Archiving:if you send a document you’ve created to a Kindle through Amazon’s system, you can select here if you want it stored centrally or not
  • * Whispernet Delivery Options: this affects you if you are getting documents via 3G/4G…it doesn’t affect wi-fi downloads at all. You can choose a maximum charge
  • * Approved Personal Document E-mail List: so you don’t get spammed, you have to authorize specific e-mail addresses to be able to send your Kindle documents
  • Manage Whispercast Membership
  • Your AmazonLocal Voucers

If you have questions about any of these, let me know by commenting on this post.

Join thousands of readers and try the free ILMK magazine at Flipboard!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

Round up #297: Bookcon, Alexa plays a game

May 24, 2015

Round up #297: Bookcon, Alexa plays a game

The ILMK Round ups are short pieces which may or may not be expanded later.

Copy text on the Kindle Fire HDX

When did this happen?

People have often asked about copying text from a Kindle book. They want to paste it somewhere else…an e-mail, a Word document, that kind of thing.

The answer in the past has usually been to highlight it in the book, then go to

https://kindle.amazon.com

From there, you could copy and paste.

Not very convenient.

I was just highlighting something in a book I was reading on my

Kindle Fire HDX (at AmazonSmile)

by “long pressing” (hold your finger or stylus on something on the screen for about a second) and dragging ove what I wanted, when I was that one of the choices was to “copy”.

When I tapped the copy button, it told me it was copied to the clipboard.

The “clipboard” is what Microsoft calls the place where something is temporarily stored when you copy something and then paste it somewhere else.

Back before we had Windows, I created something similar for myself…I called it the “bucket”, but the idea was the same. :)

I could then go to the native e-mail program, start a new message, and long press again to paste.

I was also able to paste it into a new document in

OfficeSuite Professional 7 (at AmazonSmile: benefit a non-profit of your choice by shopping*)

Well, this will make things a lot more convenient! It also makes the Fire tablet a much more capable device for work and school.

I am on version 9.8_1– of the Amazon Kindle app.

When I copied on Kindle for PC, it would give me a citation (identify the source of the book), but I’m actually glad this one doesn’t do that. :) I wouldn’t mind having the option of the either one of the two…

A game you can play with your Amazon Echo

Back when the Amazon Kindle was first introduced in 2007, one question we would get was whether or not it played games.

It did, actually…I wrote about that back in 2010:

It’s the games Kindles play

There was a hidden version of “Minesweeper”.

Certainly, you may want to use your EBR (E-Book Reader) only for, you know, reading, but I think it’s nice to have the option. ;)

I’m guessing that the

Amazon Echo

Amazon’s “ambient computing” device (you talk to it…it does stuff) is going to have a general release in early July. That’s based on them not taking invitations any more, on it saying it is in stock on July 8th, and on them asking for video testimonials for it.

I’m sure people will ask if you can play games with it.

I asked mine it if played games, and it didn’t have an answer.

However, I tried:

“Alexa, scissors, paper, rock.”

Alexa responded with: “OK, let’s play. 3… 2… 1… scissors!”

Each time I ask, it responds with one of the three play options…and I don’t know which one it will choose.

In case you don’t know:

  • scissors cuts (wins over) paper
  • paper covers (wins over) rock
  • rock smashes (wins over) scissors

If you both “throw” the same choice, no one wins.

Have fun!

Oh, and for those of you who were curious…Alexa did not respond to the Big Bang Theory variant, “scissors, paper, rock, lizard, Spock”. ;)

Update: thanks to regular reader and commenter Phink for giving me the proper order to say the sequence…it should be “rock, paper, scissors, lizard, Spock”.  Then the Echo played the game! I’d never played it that way before, and interestingly, we both threw Spock. :) I also didn’t know that it had originated before the Big Bang Theory, with Sam Kass and Karen Bryla. Thanks, Phink!

For more conversations I have had with the Echo, see

Alexa says

Yes, I did reference WarGames, and say, “Alexa, shall we play a game?” ;) That didn’t get me much, but when I said, “Alexa, play global thermonuclear war,” the Echo responded, “I’d rather play chess.”

We bought a new computer…

…and we didn’t buy it from Amazon.

Honestly, I really wanted it to buy it from Amazon…not least because I could buy it at

http://smile.amazon.com

and get Amazon to donate some money to my designated non-profit (fifty cents per $100 I spend).

I also have credit at Amazon from doing our taxes through Turbotax (you can get a bonus on your refund if you take part of it as an Amazon gift card), and we have Prime, for free shipping.

Add it that I just like Amazon :) and there’s usually no good reason to buy something big anywhere else.

In this case, though, I get e-mails from TigerDirect (I’ve used them in the past).

We’d already pretty much decided on a Lenova laptop.

Some of you may remember that we bought an Asus two-in-one not too long ago (it converts from a tablet to a laptop by means of a detachable keyboard).

The problem with that one?

The keyboard is really too small.

I type pretty well, and typing is what often moves me from using my Fire to something else.

I just can’t do it comfortably enough on that Asus.

It’s still a valuable device for us, and I use it in addition to a desktop we’ve had for many years…and that is, well, let’s call it geriatric. ;)

This laptop (I’m using it now) is more of a replacement for the desktop, eventually.

TigerDirect had Lenovo G50s for about $100 less than Amazon…and more memory.

I tried to get one once, and it sold out to quickly.

So, when one came up again, I went for it.

Earlier, I had pointed out to my Significant Other that getting one from Amazon would be free shipping…and my SO asked, perfectly reasonably, “Will the shipping be $100?” ;)

Nope…the shipping was about $9.

Just made sense to go with TigerDirect in this case.

I did install the Kindle app on it…you knew I was going to get back to the Kindle eventually, right? ;)

The Kindle app for Windows 8.1 does look beautiful! I’m not often impressed with the graphic design of an app, but I was with this one.

The one negative right offhand was that

Creepy Archives Volume 1 (Creepy Archives Box Set) (at AmazonSmile: benefit a non-profit of your choice by shopping*)

wouldn’t open, and told me it wasn’t compatible with this version of the Kindle app.

I’d already read it, but I just thought it would look good on this big screen. :)

“A Podcaster’s Passion for Ebooks”

This is a great

article by Len Edgerly

who does The Kindle Chronicles podcast (I’ve appeared on it, but not for years).

Len has been reporting on Kindles and e-books longer than I have, and brings an informed and compassionate viewpoint (a rare combination).

I enjoyed this piece, and I think you will, too.

HuffPost: “8 Books to Read Over A Long Holiday Weekend”

I know the weekend’s more than half over, but you weren’t going to read just one book, right? ;)

Huffington Post Oprah Winfrey Network article

I think it’s an interesting set of choices…always a tough thing to do.

Bookcon is next week

I’ve mentioned before (although I’m not sure that I’ve done it in the blog) that I find it interesting that we have great celebrations for movies and TV, and not much for books.

I do understand that: reading is a very intimate activity, and so is writing.

However…

Authors seem to me to have become more pop culture friendly in the past decade or so.

Also, I think that authors have become more of a brand name…more associate with the movies based on their books.

I would guess that most even casual moviegoers know John Green and Nicholas Sparks, in addition to knowing Stephen King.

This is the second year of

Bookcon

which is done by the same people who do New York Comic Con, among other things.

I think they are doing a good job!

It looks exciting, it looks fun…it looks “now”!

Sure, the literati might not approve of it. Mindy Kaling and Nick Offerman might not be put at a literary tea with Jane Austen and P.G. Wodehouse…but why not? It would make for one interesting conversation. ;)

Check out their site…gee, I wonder if there will be cosplay as literary characters?

What do you think? Did you plan out a book (or more) to read this weekend? Are you going to Bookcon? Is it okay to make books pop culture, or should they be “elevated”? Do you ever copy text from a Kindle book to something else? Feel free to tell me and my readers what you think by commenting on this post.

I Love My Kindle | Fun and information about the Kindle and the world of e-books

Join thousands of readers and try the free ILMK magazine at Flipboard!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

 

The needs of the many outweigh the needs of the…Kindle

May 19, 2015

The needs of the many outweigh the needs of the…Kindle

I find it’s valuable for my readers for me to return to the basic  hierarchy of devices and the account from time to time.

That’s partially because I have new readers, but it’s also just worth a reminder. :)

I recently answered a question like this in the Kindle forums: essentially, what had happened was that the person posting had lost a Kindle at the airport. They wanted to deregister that one (which is the right thing to do), but was worried that doing that would have a negative impact on a Kindle Fire on the account.

It won’t.

What you do on one Kindle really has no impact on other devices registered to the account.

I’ll need to clarify that, of course, because I’m sure some of you are going right to Whispersync…I’ll get there. ;)

Let’s stay with the idea of a single account with a…I’ll go with a

Kindle Paperwhite (at AmazonSmile: benefit a non-profit of your choice by shopping*)

and a

Kindle Fire HDX (at AmazonSmile)

which are two of the devices we have on our account, and the two Kindle/Fires I use the most.

There is a very important third entity in this equation: “the account”.

Our Paperwhite does not communicate directly to our Kindle Fire HDX…and vice versa.

However, they both communicate with the account.

Let’s say I remove a book from the Paperwhite…does that affect the book if it is on the Fire?

Nope.

However, it does affect the account…which can affect the Fire.

Most books from the Kindle store have six SDLs (Simultaneous Device Licenses). That means that you can generally have Kindle store books on six devices at the same time on your account for one purchase price. If it’s a different number (a small minority of books have fewer licenses…some are unlimited), it will say so on the book’s Amazon product pages.

Let’s just pretend that this book has one SDL: I’ve seen that be the case for some textbooks.

That means I’m only allowed to have it on one device registered to the account at a time.

If it’s on the Paperwhite, I can’t download it to the Fire.

If I remove it from the Paperwhite, that “returns the license” to the account. The Fire, then, can download it from the account.

That wasn’t the Paperwhite giving it to the Fire. It was the Paperwhite giving it to the account, and the account giving it to the  Fire.

That may seem like an overly technical way to explain it, but it’s important.

Losing one of your devices has no impact on the other devices registered to your account.

It’s a similar idea with Whispersync, which enables you to pick up where you were when you go from device to device. I could read three chapters of a book on the Paperwhite, and then pick up right on Chapter Four on the Fire.

Again, that’s a case of the Paperwhite telling the account what my “furthest page read” is, and the account then telling the Fire.

We didn’t used to be able to do this, but you can now reset that reading point by going to

http://www.amazon.com/manageyourkindle

That will reset it for all devices on the account.

You also have the option to keep Whispersync turned off…that’s what we do. You do that on the Settings tab at that MYK page linked above.

It’s a pretty simple equation:

One person reading the same book on multiple devices = Whispersync on.

Two people reading the same book on different devices = Whispersync off.

My Significant Other and I sometimes read the same book at the same time (Janet Evanovich’s Stephanie Plum series, for example), but not at the same speed.

With Whispersync on, it would keep skipping my SO ahead to where I am in the book. I’m usually ahead, since I use text-to-speech in the car and I drive a lot (I worked in three different cities…today alone).

Don’t worry…I never spoil the books. :) I’m quite careful about that.

Do we get competitive about who is ahead? Not really…but I remember jokingly saying to my SO once, “I can be less competitive than you can!” ;)

We have a healthy competitive feel. I do that with everything. Yes, I want to win, but I want you to have the best game you possibly can…otherwise, it doesn’t mean as much to me.

I will train you for our match. I’ll recommend books to you. I’ll do what I can to make you better…and then I want to beat you. ;)

So, to restate this: books belong to the account, not to the device.

I think for a lot of people, they still think of it as if they bought a physical copy of the book.

They think there is just one copy for them. They downloaded it, so if they accidentally delete it, they’d have to buy it again. That did used to be true with some digital files, but not from the Kindle store.

You buy a license to read the book: you don’t buy the file itself.

It’s Amazon’s responsibility to keep that book available to you.

For more information on that, you may find this earlier post of mine interesting:

How an e-book is like a treadmill at the gym

You can read the book on the device…you can’t manage the book on the device.

That’s an important distinction.

You could have a hundred people on your account…that’s fine: Amazon doesn’t put a limit on the number of devices registered to one account.

Very few of them, though, should have the password and username for the account.

Those credentials should only be known to the “account managers”, as I like to call them.

Lots of users: very few managers.

The managers have the authority to delete the book from the account…which does affect everybody.

The account (reached at that Manage Your Kindle page above) is central…all devices on the account touch it.

Each device connects to the account…but not directly to another device on the account.

There you go! Hope that helps…

If you have any questions, feel free to ask me by commenting on this post.

Join thousands of readers and try the free ILMK magazine at Flipboard!

When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

KDEASY: free, sophisticated management for your Kindle

May 8, 2015

KDEASY: free, sophisticated management for your Kindle

Update: I can not recommend the use of this software at this time. I asked an apparent representative about the purported ability to copy a book from one Kindle to another and read it. If the book is protected by DRM (Digital Rights Management), as most books in the Kindle store are, that should not work. Stripping the DRM would generally be illegal under the Digital Millenium Copyright Act of 1998 in the USA, as I understand it. The response I got was,

“As per your question, “If KDEasy is used to transfer a book from one Kindle to another, how is it able to be read on the other Kindle?”

I don’t think it’s a good idea to discuss a lot about this, however, you can have a try. :)

We create this program to make Kindle easier to use, that’s our goal.”

Not wanting to talk about something which is possibly a crime makes me too uneasy about the product to suggest you use it.

One of the issues people have had with Kindles since the beginning is managing the content.

Some people keep thousands of books on one device. That’s not my style: I tend to keep about ten (maybe twenty) Kindle store books on a device…I keep the rest in the Cloud. That’s not going to work for everybody. Part of it depends on how accessible wi-fi is to you. I live in the San Francisco Bay Area, and even when I’m away from home, wi-fi is often there for me.

Even in my case, though, the interface provided by Amazon for a Kindle is nothing to Periscope home about. ;)

A lot of people use

Calibre

a free program to manage e-books. I’ve tried it, and it works, but it still isn’t really Kindle focused.

I had recently flipped an article mentioning

KDEASY

into the

ILMK magazine at Flipboard

and I was approached by the company (I wasn’t given any compensation or anything from them, just a suggestion I look at it and an offer to answer questions).

They call KDEASY a “toolkit”, and that’s a good description.

It’s a free program you download to your computer (PC or Mac). Then, you connect your Kindle to your computer and you can use the software. Oh, they list the supported models this way:

“Kindle 3(Keyboard), Kindle 4(5-way controller), Kindle Touch, Kindle, Kindle Paperwhite (2). With firmware version under and not include 5.4.5″

I haven’t used it as much as I’d like yet, but I wanted to go ahead and give you information about it now. I may write about it again in the future.

The download was easy. I did need to make sure I had a device with a USB port and a compatible operating system. :) That shouldn’t be a problem for most people.

It did want to update the operating system on my

Kindle Paperwhite 2 (at AmazonSmile: benefit a non-profit of your choice by shopping*)

That went quite smoothly, but honestly, it made me a bit uncomfortable. Will what it did interfere with updates from Amazon in the future? I honestly don’t know that yet. If it did, I’d reset the Paperwhite to factory defaults…it doesn’t take me long to restore it. I don’t believe I have violated the Terms of Service at this point…my guess is that it didn’t modify Amazon’s software, but added new things.

Note that you have to have the Kindle plugged into the computer when you launch KDEASY for it to work.

It asked to back up my books, which I allowed it to do (to my computer). Even if you have thousands of books, that’s not going to be a ton of memory on most computers…unless you have a lot of graphically intense items (picture books, graphic novels, magazines).

The program looks nice…the graphics are good, it’s easy to read.

There are five main functions:

  • Library
  • Collections
  • Cleaner
  • Transfer
  • Free Books

In this first post, I’ll just look at the library function. What do the others do (which I plan to cover in later posts)?

  • Collections lets you create Collections (essentially, book organizations tools, like folders) on the computer rather than on your Kindle…and then they will appear on the Kindle
  • Cleaner not only “cleans up your device”, but downloads metadata (author, title) from major sources on the web
  • Transfer is to transfer books between the Kindle and a computer, and from there to another Kindle. I haven’t yet tested their claim that “The transferred Kindle books can be read on any Kindle perfectly.” I’m also a bit concerned about the legality of that, at least in the USA. I’m not going to try that part of it until I do some more research
  • Free Books: that’s a source for you to download free books from them to your device

Information on the library screen

  • Model
  • Available storage
  • Books in kindle
  • Serial Number
  • Kindle Email Address
  • “Jailbreaked” (yes or no)
  • Wifi Address
  • MAC Address
  • Firmware Version

It’s quite nice to easily have that information available. It includes a picture of the device model.

On the library page it shows me the books, with covers.

If you double-click on a book, you can edit the metadata.

That’s something people really want to do!

It lets you change the way the author is listed, for example. Some publishers (who may be just authors) accidentally listed the name of the author backwards, so the Kindle then displays it in an alphabetical sort by first name instead of by last name…even though most books get it right.

A common thing for titles is that the publishers enter it in a way that a title sorts by the word “The” or “A” at the beginning of the title…you can fix that in the metadata.

You could also change the title of the book…hm, I suppose that might be a way to help “hide” certain titles when someone is glancing at your device.

You can additionally edit the publisher, the ISBN, the language, and the “Publish Date”. The last one might be useful, since the publication date is often when it appeared in the Kindle store, not when it was first published. So, a 19th Century title may look like it came out in the 21st Century.

I made a point of it saying “Publish Date” above, because I think it’s worth noting that the language is sometimes a bit off…perhaps written by someone for whom English was not the first language, or perhaps its just a non-American usage I don’t know.

You can also add a description.

I haven’t found the book description on the Kindle itself. My metadata changes were visible.

Here is what I would say at this point:

The concept is very good, and may make many of you love your Kindle more.

I’ve had some problems with the execution. I created a Collection on the computer. It appeared on my Kindle properly (showing the three books which I had added to it), but the Collection within KDEASY showed there were three books in it.

I’ve had trouble scrolling in the program on the computer…seeing my Collections in the sidebar navigation is difficult. I move the scrollbar, tried arrow up and down, page up and page down, and couldn’t get the one I wanted to display (typically, the Collections don’t move at all…sometimes it jumps to the bottom). In fact, looking at it now through Display Preferences, I’m not seeing that KDEASY Collection within KDEASY at all…and interestingly, while I was writing this article, it also disappeared from my Kindle.

My Kindle also appears to be running more slowly, and it froze at one point to where I had to restart it. Let me emphasize that I do not know if that’s because of this software: it could be a coincidence. It has only been happening since I started to use KDEASY, though.

Let me bottom line this for you for now. It’s not for the average user, who isn’t an early adopter willing to deal with technical imperfections.

If you are the adventurous sort, you may find this really interesting.

My guess at this point is that they’ll get things smoothed out, and that people will find it an attractive management option.

What do you think? If you do play around with it, please feel free to share your impressions with me and my readers by commenting on this post.

Checking in on Manage Your Kindle

February 23, 2015

Checking in on Manage Your Kindle

One of the most important resources an Kindle owner has is the Manage Your Kindle page.

Well, that used to be true…now it’s called the “Manage Your Content and Devices.” :)

I assume that’s because the new tablets aren’t called “Kindle Fires” any more, but simply “Fires”.

Not only that, other devices appear as well…my Fire Phone, our Fire TV, our Fire TV stick. I’m guessing our Amazon Echo will appear there as well, although it hasn’t yet (our delivery date still has, as the early end, the end of May).

Whatever you call it, I like to check in on this page from time to time, to see if anything has changed…and it often has.

One thing to note before I get into it: what you see and what I see may not be quite the same.

Amazon is big on “A/B testing”: you give different people different interfaces (and sometimes, different features), to see how well they work and how much people like them.

It’s usually not huge: it could be that a button appears on the top for me, and on the side for you.

Also, which browser you use may matter. I’m using Maxthon, my browser of preference, although I also use Chrome, Internet Explorer, Silk, and SeaMonkey.

We all get to the page the same way, though. I’ll give you the shortest URL (Uniform or Universal Resource Locator…web address), although there are others:

http://www.amazon.com/myk

For me, I see three tabs, and a link to Help. I’ll take them in the order they appear for me:

Your Content

This is where I see things I’ve purchased (including for free) from Amazon on this account, personal documents I’ve uploaded, and resources they give me (like dictionaries for the Kindle).

The first thing I see are two dropdown menus for “Show”.

The first one of those defaults to “Books”, and then gives me these other choices:

  • Books (purchased from the Kindle store)
  • Kindle Unlimited (you may not have that if you aren’t a member…it shows me which books I’ve borrowed under that plan)
  • Newspapers
  • Magazines
  • Blogs
  • Audiobooks
  • Music
  • Apps
  • Instant Video
  • Docs (personal documents I’ve uploaded)
  • Active Content (games and apps for non-Fire Kindles)
  • Dictionaries & User Guides (provided by Amazon)
  • Pending Deliveries

Next to that is a dropdown menu which says “All”. That presumably modifies the choices you make in the first dropdown, and not all choices will apply to all content categories. For Books, I see:

  • All
  • Purchases (including free)
  • Samples (this is relatively new, that samples are stored in the Cloud)
  • Rentals (yes, you can rent books…textbooks)
  • Loans
  • Borrows (this is showing me Kindle Unlimited…and ones I got from public libraries)

The next thing I get is a way to sort what shows:

  • Purchase Date: Newest-Oldest (default)
  • Title: A-Z
  • Title: Z-A
  • Author: A-Z
  • Author: Z-A
  • Purchase Date: Oldest-Newest

New here is a toggle to “Show Family Library” or “Hide Family Library”. When it is toggled to “Show”, you can Add to Library and Remove from Library.

There is also a search box you can use to search items

For individual books (or other content), there is a checkbox. When I check a book, I can then Deliver it somewhere or Delete it. I can check more than one book, and take the same action on multiple books (although I’ve heard from people that it can get overwhelmed…I’ve heard of a limit of ten at a time, but I have not tested that recently).

NOTE: if you delete a book from your Cloud, you are surrendering the licence for which you paid (or which you got free). If you do that, and anyone who is on your account now or may be on your account in the future wants to read that book, they’ll have to purchase it again…if it is still available.

I don’t delete books from the Cloud…it would be like throwing out a paperbook.

I know some people do,  though.

This ability is one of the reasons why you have to know the account username and password to get into MYK. Many people have accounts set up where some people are “users” and other people are “managers” (that’s just my name for it). The managers have access to MYK; the users don’t.

In addition to “Deliver” and “Delete”, there  are buttons for actions on individual books.

Tapping one (I’m using a touchscreen device…you might be clicking it), I can see

  • The title (which I can tap to go to the book’s Amazon product page)
  • The author
  • My purchase date
  • The price
  • A link for Order Details
  • Deliver
  • Delete
  • Download & Transfer via USB (you can put books on your device this way, if the device can’t connect to wireless)
  • Clear furthest page read
  • Read Now
  • Manage Family Library

Other choices may appear: for example, if you are within seven days of purchase, you’ll typically get a choice here to return your Kindle book for a refund.

The book line item will also list the Title | Author | Date of purchase…and if an update is available, it will indicate it to the left of the date.

It appears to me that this is an “infinite page”…as I scroll down, more titles appear. That’s also new.

The action buttons continue to appear that the top as I scroll down…that’s a good thing, even though it likely slows down the scrolling.

Moving on to

Your Devices

I see all the devices (hardware and apps) registered to the account.

They appear to be Fire tablets and non-Fire Kindles first in alphabetical order by name, then other hardware (Fire TVs and sticks first for me, then the Fire Phone), then apps.

As you select each device, you’ll see options below it…and those will depend on what the device is capable of doing.

For example, we have a 2007 original Kindle registered (more than one, actually). The options for that are:

  • Edit the name
  • Deregister
  • Set as default device (this is somewhat new)
  • Edit the e-mail address (this address is used to send items to this device, not to send regular e-mail to it)
  • The type
  • The Serial Number

Looking at the

Kindle Fire HDX (at AmazonSmile: benefit a non-profit of your choice by shopping*)

I use every day (mine is named “HDXter”, which I pronounce like “H-Dexter”), I see first a dropdown for Device Actions:

  • Deregister
  • Set as default device
  • Remote Alarm (this is nice…even if the volume is turned off, you can make your HDX make a not entirely unpleasant beeping noise…so you can find it if it is lost around the house. If you do find it, you can stop the beeping…otherwise, it goes for two minutes. You will, I assume, need to have wireless on for that to work)
  • Find Your Tablet (this will actually locate it physically…I just  tried it, and it was quite close…certainly close enough so I would know it was at home)
  • Remote Lock (could be useful if someone steals your device…but they may not connect it to wireless)
  • Remote Factory Reset (this would wipe everything off your device, including personal files you put on it…system software updates you had done would not be affected)

Those last three or four might also be used by account managers to…work with account users. For example, a legal guardian could hypothetically lock a child’s device…or see if the device is at home where it was “supposed to be”, rather than, say, at the park…

Then I see

  • Email address (editable)
  • Special Offers status (editable…that wasn’t on the K1 above, because it didn’t do Special Offers)
  • Type
  • Serial Number

Last tab…

Settings

  • Digital Payment Settings (you can edit your 1-click Payment Method through a link here…again, this is fairly new)
  • Country Settings (you can see where they think you live, and you could change it…but you still need to have something that evidenced where you live, such as the country location of your bank. This has to do with copyright and licensing)
  • Households and Family Library: you can add 1 adult here who is not on your account to share books, apps, games, and audiobooks…both of you have to be present when you are doing that. You can also add up to four children
  • Newsstand Subscription Settings (there is a link here to Manage Your Subscriptions, such as unsubscribing or changing a payment method…changing your 1-click above does not change the payment method for a subscription)
  • Kindle Unlimited Settings (you can unsubscribe here, and it tells you when you next payment will be)
  • Device Synchronization (it’s good to have this on if you read the same book on different devices, like a tablet and a phone. If two people on the same account read the same book at the same time on different devices ((which we do sometimes)) it’s good to keep this off)
  • Automatic Book Update (you can turn this off…if it’s on, and an update comes out for a book, it will just happen without asking you…I keep this off)
  • Language Optimized Storefront (you can currently choose English or Spanish)
  • Personal Document Settings (you can edit the e-mail addresses for your devices here), turn on or off Personal Document Archiving (I keep this on….it means that if I use “Send-to-Kindle”, the document will be added to the Cloud so it is available to other devices on the account), Whispernet Delivery Options (you can choose whether or not your personal documents will deliver over 3G/4G if you have it, or just on wi-fi…you could be charged for a 3G/4G delivery), and the Approved Personal Document E-mail List (you choose here what e-mail addresses are allowed to send documents to your devices…prevents “spam”). There is also a list of your previous charges here
  • A link to Manage Whispercast Settings (Whispercast is a special service designed for businesses and organizations)
  • A link to Your AmazonLocal Vouchers
  • The last thing on this page is Your Recently Viewed Items and Featured Recommendations…the key thing here is that you can view or edit your browsing history at the botttom

Whew!

As you can tell, there is a lot of “self service” provided by Amazon! Good self service can be part of excellent customer service.

If you have any questions or thoughts about this, feel free to let me and my readers know by commenting on this post.

Join thousands of readers and try the free ILMK magazine at Flipboard!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) 

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

Re-boot camp: the all purpose fix for Amazon gadgets

January 21, 2015

Re-boot camp: the all purpose fix for Amazon gadgets

No gadget functions perfectly all the time.

Even p-books (paperbooks), which were undeniably a technological gadget was first introduced (with “expensive” difficult to use versions going to elite early adopters, and then eventually, cheap mass-produced ones which benefited from early users’ experiences), fail in a variety of ways…pages tear or get folded, spines separate, and so on.

With electronic gadgets, one of the big differences is that they actively do things…they participate in your interaction with them.

That ability to participate has its limits…it can become overwhelmed, just like an adult trying to deal with several children. ;)

Most devices have two sorts of memory, somewhat similar to humans.

They have a short term memory (“What am I doing now?”) and a long term memory (“Who am I?”).

Unless something is catastrophically wrong, a Kindle EBR (E-Book Reader) basically knows it is a device to display books. It knows when you tap a title on the homescreen (I say “tapping” because all of the current generation have touchscreens) it should display that book.

That functionality is in its long term memory.

The words it is currently displaying to you? That’s short term…it can store the spot where you were and return you to that, but it isn’t constantly “thinking” about where you are in all of the books you’ve been reading on the device.

The same sort of thing goes for a Fire tablet, a Fire phone, a Fire TV (or Fire TV stick) and the Amazon Echo.

When its active, short term memory gets filled up, it can’t deal with requests very well…just like that adult with several kids all asking questions at once.

In fact, they can get so overwhelmed that requests can’t reach the long term memory part, or they reach it imperfectly, and it freezes up or makes mistakes.

With electronics, we can usually tell them to clear that short term memory so they can work again.

With humans, we typically do that by sleeping and dreaming…at least, that’s my best hypothesis on dreaming, and it seems to work quite well.

When we dream, we can “run programs” we don’t usually use, to make sure they are working properly, then file them away again. You don’t often have to run through the woods, but you can practice while your physical movements are constrained so you aren’t at risk. Experiments have been done with animals where they can remove the constraint, and yes, the animal will physically act out the dreams (that’s how I recall the studies).

You can “defrag the disk”: run things that happened during the day, deleting fragments, storing some others.

That’s why “sleeping on it” works, and why if scientists keep you from dreaming (but let you sleep), you’ll start to hallucinate within a few days (usually).

We rarely let our devices “dream”, so they can also start to “hallucinate” pretty quickly.

How do you let them dream?

You can reboot them…turn them off and turn them back on it. In the turning off process, they’ll clear all of that temporary memory (but not the long term memory) and “wake up” refreshed.

Oh, that’s important: sleep mode won’t do it here…it’s actually turning off the device.

I have a relative who is a psychologist, and we’ve talked about this. You know when you have a birthday party for a five-year old, and there is a clown and a magician and the presents and the birthday kid falls asleep in the middle?

People tend to say it is “too much cake”, but all the kids had cake. Only the birthday kid falls asleep.

What I think happens is that the brain says, “Too much input!” It shuts down the input systems (by sleeping) to give it time to process what has already been happening. Once things have been cleared up and  reorganized  a bit, it can wake up again.

With a Kindle or a Fire, you usually do this by holding in the power button.

On non-Fires, if you keep holding it in (for about thirty seconds), it will typically restart on its own.

With a Fire tablet, like my

Kindle Fire HDX (at AmazonSmile: benefit a non-profit of your choice by shopping*)

and the current generation, you may need to release the power button, then press it again to reawaken it.

If you do need to do that, it’s best to leave it off for a bit (a minute should be fine) just to make sure it gets a chance to clear everything.

From time to time, I have to unplug my

Fire TV Stick (at AmazonSmile: benefit a non-profit of your choice by shopping*)

and

Amazon Fire TV (at AmazonSmile: benefit a non-profit of your choice by shopping*)

to get them to clear up. If you have a way to restart using software, by the way, that’s better. The Kindle EBRs like my

Kindle Paperwhite (at AmazonSmile: benefit a non-profit of your choice by shopping*)

do. Using the software is a “soft restart”. Using the hardware is a “hard restart” (logically enough). The soft restart is simply more elegant and gives the device more control of the process. If it’s too full to control anything, though, then the hard restart is fine.

On my Paperwhite, you use the menu at the top of the screen (tap towards the top of the “page” when you are in a book to see it), then do Settings, then tap the menu again, and you’ll see the choice.

The Amazon Echo reportedly has a reset button on the bottom…mine is on order, but I won’t have it for a while yet.

Restarting should not affect any of the long term memory stuff, like being registered to your account and knowing your wi-fi network password.

In addition to the devices needing this “clearing” process, so can apps on your Fire tablet.

Their active memory is called a “cache”, and you can also “force stop” them to make them shut down and clear everything out.

I find I have to do this pretty often with some apps. For example, the

CNN App (at AmazonSmile*)

seems to fill up its cache every few days…and then it won’t scroll through the stories. I clear the cache (and force stop it), and everything is fine again.

How do you clear the cache?

It’s pretty much the same on all the Fire devices…TV, stick, phone, tablets.

You get to the Settings, and then you Manage All Applications (you probably need to select “Applications” first).

Then, you find the app that is “misbehaving”.

You’ll see a choice to clear the “cache”. Clearing it may mean that it takes more time to open the first time, or that it may not know where you were in something (like where you were in a story).

The cache is where it puts the things it doesn’t have to remember forever, just for now. I have described it this way: imagine you are on a shopping trip. As you buy things, you are carrying them in your arms. Eventually, you’ll be carrying so many things, you’ll start to “malfunction”, and may even drop items.

Clearing the cache is like getting those packages out of your arms.

When you go home, you might put them away on shelves in cupboards (depending on what they are).

You can no longer get to them as easily, but your arms are free to do more things and carry more items.

This is not the same as clearing the data, which you generally don’t want to do.

The data choice represents things you want it to remember, in most cases.

I have to validate who I am to the CNN app…I’m allowed to watch it for free because I pay for CNN elsewhere (through my cable company, in my case). I can read the stories without that, but I can’t watch live TV.

That validation is stored in the data, not the cache. I can clear the cache without having to revalidate. If I cleared the data, I’d have to validate again.

“Force stopping” it is like turning it off. That can stop processes that have gone wonky.

Let’s say it is trying to launch a video, but there is something wrong…it can’t do the whole launch. It keeps trying and trying, and can’t think about anything else very well.

The force stop will make it stop trying to load that video…just like shutting down a non-Fire Kindle can make it stop trying to index a corrupt e-book file (such as one that only got downloaded partway for some reason).

I know we shouldn’t ever have to do something like going into Settings-Applications to use our devices, but when I do, I don’t find it onerous…it’s pretty simple and will often take care of whatever the issue is.

There you go! Feel free to let me (and my readers) know if you have more questions about “first aid” for your device by commenting on this post.

Join more than a thousand readers and try the free ILMK magazine at Flipboard!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) By the way, it’s been interesting lately to see Amazon remind me to “start at AmazonSmile” if I check a link on the original Amazon site. I do buy from AmazonSmile, but I have a lot of stored links I use to check for things.

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

Amazon experimenting with “co-pilot” help function

January 17, 2015

Amazon experimenting with “co-pilot” help function

Amazon has highly-rated Customer Service.

It has typically lead the annual Foresee survey, although intriguingly, and perhaps significantly, it dropped quite a bit for 2014 according to this

Foresee press release

In this brief excerpt, they say:

“The 2014 AXI reveals that Amazon, the undisputed king of online customer satisfaction since the first report in 2005, slipped to a score of 83, tying with QVC for the highest score among the top 100 e-commerce sites measured.”

While they suggest it had to do in part with a perception of Amazon’s price competitiveness (and that’s certainly possible), I suspect that the Hachazon War (their dispute with publisher Hachette) had something to do with it. I genuinely think that hurt customer perception, and there may not have been a good place to mark that on the survey. The rise in the annual Prime subscription price from $79 to $99 may also have affected that this year.

Still, Mayday (available on some Fire tablets) and the Fire Phone is (in my opinion) one of the greatest Customer Service innovations in the past ten years. It’s almost instant onscreen technical help. They can tell you what to do, or takeover your device (with your permission) and do it for you.

Now, it appears that Amazon is experimenting with a similar “remote support” option on the website.

I first became aware of it with a comment from one of the other Kindle Forum Pros.

Unlike some things Amazon “A/B tests” (different people see different things, so you can figure out what works best), I can see this one, and I’m guessing you can, too.

Called “Co-Pilot” (or “Copilot”…they are inconsistent), it seems to me that it is intended to be used in a manner similar to the way I can use PC Anywhere at work to help people.

It would be used when you were on the phone with Customer Service.

The Customer Service rep would give you a code, which you enter into a box in your browser.

You can see the co-pilot option by going to Help on an Amazon website when viewing Amazon.com and then going to “Need More Help?” You can then see it (I would guess…probably only compatible with some browsers at this point) in the options (in the screenshot below, it’s the bottom right choice):

Copilot Menu

Once you click or tap that, you then get a place you can enter a code, which would be given to you by the representative.

They say the code is only good for five minutes, and that the rep can only see “…active Amazon.com web pages and cannot see other web pages or information on your computer.”

The way I would picture this working is that you contact Amazon Customer Service. You are having trouble getting something to work on the site…perhaps something at

Manage Your Kindle

site.

The rep would ask you if you would like them to “co-pilot” it with you…see what is happening on your computer.

When I am at work, I can actually take over somebody’s computer (with their permission…they have to acknowledge a pop-up), but my guess here is that they’ll only see it, not actually control it.

If you say yes, they give you a code, which you enter. At that point, something would happen, and the rep could see what is happening on your screen, so they can help you. “See the third choice from the top that says, ‘Manage Your Devices’?” It would be something like that.

I haven’t had a need to use it yet, and I don’t want to use their resources unnecessarily.

Have any of you used Amazon Co-pilot yet? If so, what was your experience?

This is another way, I think, that Amazon is trying to become the “Internet Interface”.

I see that as an essential part of their retail strategy (which is not their only strategy).

Amazon could (and I’m not saying they would) raises prices if people still preferred to shop through them.

One way to do that is through Customer Service. If they have this co-pilot thing, and others don’t, that’s going to have a big appeal for the less techie.

That’s where Amazon has really made market inroads.

That was the success of the Kindle in 2007: other EBRs (E-Book Readers) existed in the US market…more than ten of them. However, they were comparatively hard to use, not downloading the books wirelessly. Amazon essentially created the USA e-book mass market by making it appealing to non-techies.

It’s also important to note that it wasn’t cheap in the beginning…the first Kindle was almost $400. Some people get this mistaken idea that Amazon is all about discounting, and being the online Wal-Mart. That’s not the case, or at least, that’s only part of it. Amazon stresses Service, Selection, and Price.

The Amazon Echo (mine is supposed to arrive in May…or June…or July) ;) is another big part of this strategy.

It’s an “always listening” example of ambient computing, and may become some people’s go to way to get to the internet when they are at home.

Even if they use it to access competitors’ sites, eventually, Amazon can monetize it by charging those other companies.

I’ve said it before, but I also think that’s part of the plan. Sell things to customers inexpensively (or mostly inexpensively), and make money on the actual process of it being sold. That doesn’t mean that Amazon has to do the selling…it could just do the interface, as it does now with third-party sellers.

Amazon Co-pilot is a fascinating unannounced move from Amazon, and I think it is part of their future…and our future relationship with them.

Update: I was given permission to post this from Amazon:

“Amazon Co-Pilot is in beta testing at the moment. It works when viewing Amazon.com from a PC or laptop browser, and works best with IE 8 (and higher), Firefox 14 (and higher), and Safari 6 (and higher).”

Join more than a thousand readers and try the free ILMK magazine at Flipboard!

* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) By the way, it’s been interesting lately to see Amazon remind me to “start at AmazonSmile” if I check a link on the original Amazon site. I do buy from AmazonSmile, but I have a lot of stored links I use to check for things.

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.

Update on Goodreads integration

January 10, 2015

Update on Goodreads integration

When Amazon bought Goodreads (the social reading site) in 2013, there was quite a bit of gnashing of teeth…but also some excitement about how that might make things more convenient.

Slowly, they’ve been bringing Goodreads functionality into the Fires/Kindles, and in a lesser way, making the Goodreads site work with your Kindle books in more ways.

I’ve noticed some big improvements recently, so I thought I’d update you. When an existing feature is improved, not everybody is always aware of it. Even if it pops up to tell you, you might blow past it because you are anxious to get to that next chapter. ;)

Let me talk about it first on my

Kindle Fire HDX (at AmazonSmile: benefit a non-profit of your choice by shopping*)

because that’s where I first noticed the improvements. ;) There’s actually a good reason for that. I usually read with the wireless connected on my Fire, and with it off on my Paperwhite.

When I opened a book for the first time, it offered to add it to my “Now Reading”. That was a nice touch: with one tap, it showed up on Goodreads.

When I tap towards the top middle of the screen in a book, to bring up the toolbar, I get a Goodreads choice. Tapping that lets me update my reading progress (automatically…it knows where I am in the book), and I could add a comment on that if I want. It also shows me a progress bar for where I am in the book…again, that’s nice.

Do note that it will automatically update Facebook and/or Twitter, if you have connected those on your device. I would prefer it not do that, so I uncheck Twitter before updating.

There is also a link so I can View reviews of the book on Goodreads…worked smoothly, with being able to see them in about a second. Since I’m there, I could also rate the book, ask a question about it…and open a Goodreads menu (horizontal lines in your top left corner). That gave me these choices:

  • Updates
  • My Profile
  • Recommendations
  • All Shelved Books
  • Read
  • Want To Read
  • Add Your Amazon Books
  • Friends
  • Following
  • Followers
  • Edit Profile
  • Go to Fire Library

That last one means that, although I can’t download directly from the Goodreads listing, I can simply go to my library and download a book.

One flaw: I added a shelf on Goodreads, but it didn’t seem to show as a shelf when I got to it this way.

When I finish a book, it lets me rate it and review it (both on Amazon and on Goodreads), and write a review. There is an option which lets me choose to update it just on Amazon or just on Goodreads or on both…up to me.

I would say the integration within a book is now good.

There is also the Goodreads app on my Fire. That has all the same menu choices I had from within the book…in fact, it’s pretty clear the book path just took me to the app.

Next, let’s look at it on the

Kindle Paperwhite (at AmazonSmile: benefit a non-profit of your choice by shopping*)

The look there is quite different.

When I tap the “g” from within a book, it shows me the book and reviews, but doesn’t give me the choice to update my reading progress.

I can check my Updates, My Shelves, and Friends.

Honestly, the Fire has a better interface on this, in my opinion.

The “app” on the Paperwhite is, again, very similar to what you see from within the book, except that it doesn’t feature that specific book.

Finally, what about from

http://www.goodreads.com

?

Well, you can add books from Amazon to Goodreads, although it didn’t appear to me that it could find all of my Kindle store books.

I don’t see much other functionality relative to Amazon: you can buy a copy, but there isn’t a link that says you can have it delivered to a device if you already have it. However, if you click or tap the “Get a copy: Amazon” button, it takes you to the book’s Amazon product page. From there, you can deliver it to one of your devices if you already own the e-book…or, of course, buy it.

Overall, I’d say they’ve made great progress on the Fire, some progress on the Paperwhite, and a bit on the Goodreads website. :)

What do you think? Do you use the Goodreads functionality on your Fire and/or on your tablet? What’s your experience with it? Is there functionality you would like to see added? If so, what is it? Feel free to let me and my readers know by commenting on this post.

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* I am linking to the same thing at the regular Amazon site, and at AmazonSmile. When you shop at AmazonSmile, half a percent of your purchase price on eligible items goes to a non-profit you choose. It will feel just like shopping at Amazon: you’ll be using your same account. The one thing for you that is different is that you pick a non-profit the first time you go (which you can change whenever you want)…and the good feeling you’ll get. :) Shop ’til you help! :) By the way, it’s been interesting lately to see Amazon remind me to “start at AmazonSmile” if I check a link on the original Amazon site. I do buy from AmazonSmile, but I have a lot of stored links I use to check for things.

This post by Bufo Calvin originally appeared in the I Love My Kindle blog. To support this or other blogs/organizations, buy  Amazon Gift Cards from a link on the site, then use those to buy your items. There will be no cost to you, and a benefit to them.


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